Medicare flags this nursing home for abuse. Medicare adds this flag when a home was cited for abuse that harmed a resident, or for potential abuse more than once. Ask the home what changed.
Inspection citations
2’23
24’24
19’25
24’26
69 shown
| Date | Severity | What inspectors found | Visit |
|---|---|---|---|
| May 8, 2026 | D · potential | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | Routine |
| May 8, 2026 | D · potential | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | Routine |
| May 8, 2026 | E · potential | Keep residents' personal and medical records private and confidential. | Routine |
| May 8, 2026 | E · potential | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | Routine |
| May 8, 2026 | D · potential | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | Routine |
| May 8, 2026 | D · potential | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Routine |
| May 8, 2026 | E · potential | Ensure services provided by the nursing facility meet professional standards of quality. | Routine |
| May 8, 2026 | E · potential | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | Routine |
| May 8, 2026 | E · potential | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | Routine |
| May 8, 2026 | D · potential | Provide enough food/fluids to maintain a resident's health. | Routine |
| May 8, 2026 | D · potential | Provide safe and appropriate respiratory care for a resident when needed. | Routine |
| May 8, 2026 | D · potential | Provide care or services that was trauma informed and/or culturally competent. | Routine |
| May 8, 2026 | E · potential | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Routine |
| May 8, 2026 | E · potential | Ensure medication error rates are not 5 percent or greater. | Routine |
| May 8, 2026 | E · potential | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Routine |
| May 8, 2026 | F · potential | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Routine |
| May 8, 2026 | E · potential | Have a plan that describes the process for conducting QAPI and QAA activities. | Routine |
| May 8, 2026 | E · potential | Provide and implement an infection prevention and control program. | Routine |
| Apr 9, 2026 | D · potential | Provide safe and appropriate respiratory care for a resident when needed. | Complaint |
| Apr 7, 2026 | D · potential | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Complaint |
| Mar 27, 2026 | D · potential | Honor the resident's right to choose his or her attending physician. | Complaint |
| Mar 3, 2026 | D · potential | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | Complaint |
| Mar 3, 2026 | D · potential | Keep residents' personal and medical records private and confidential. | Complaint |
| Mar 3, 2026 | E · potential | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | Complaint |
| Sep 11, 2025 | D · potential | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | Complaint |
| Sep 11, 2025 | D · potential | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Complaint |
| Sep 11, 2025 | D · potential | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | Complaint |
| Aug 25, 2025 | D · potential | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Complaint |
| Aug 19, 2025 | D · potential | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Complaint |
| Aug 19, 2025 | D · potential | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Complaint |
| Aug 5, 2025 | E · potential | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | Complaint |
| May 29, 2025 | D · potential | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Complaint |
| Mar 21, 2025 | D · potential | Ensure each resident receives an accurate assessment. | Routine |
| Mar 21, 2025 | D · potential | PASARR screening for Mental disorders or Intellectual Disabilities | Routine |
| Mar 21, 2025 | D · potential | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Routine |
| Mar 21, 2025 | D · potential | Honor each resident's preferences, choices, values and beliefs. | Routine |
| Mar 21, 2025 | D · potential | Provide care and assistance to perform activities of daily living for any resident who is unable. | Routine |
| Mar 21, 2025 | E · potential | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Routine |
| Mar 21, 2025 | E · potential | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Routine |
| Mar 21, 2025 | E · potential | Provide and implement an infection prevention and control program. | Routine |
| Mar 21, 2025 | B · minimal | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | Routine |
| Mar 21, 2025 | D · potential | Make sure that a working call system is available in each resident's bathroom and bathing area. | Routine |
| Jan 2, 2025 | D · potential | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | Complaint |
| Dec 17, 2024 | E · potential | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | Complaint |
| Aug 27, 2024 | D · potential | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Complaint |
| Aug 12, 2024 | B · minimal | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | Complaint |
| Aug 6, 2024 | D · potential | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | Complaint |
| Jul 31, 2024 | D · potential | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | Complaint |
| Jul 11, 2024 | E · potential | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | Complaint |
| May 24, 2024 | D · potential | Give the resident's representative the ability to exercise the resident's rights. | Complaint |
| May 24, 2024 | E · potential | Keep residents' personal and medical records private and confidential. | Routine |
| May 24, 2024 | D · potential | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Routine |
| May 24, 2024 | D · potential | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Routine |
| May 24, 2024 | D · potential | Ensure services provided by the nursing facility meet professional standards of quality. | Routine |
| May 24, 2024 | D · potential | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | Routine |
| May 24, 2024 | D · potential | Provide enough food/fluids to maintain a resident's health. | Routine |
| May 24, 2024 | D · potential | Provide safe and appropriate respiratory care for a resident when needed. | Routine |
| May 24, 2024 | D · potential | Provide safe, appropriate dialysis care/services for a resident who requires such services. | Routine |
| May 24, 2024 | E · potential | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Routine |
| May 24, 2024 | D · potential | Ensure each resident’s drug regimen must be free from unnecessary drugs. | Routine |
| May 24, 2024 | E · potential | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | Routine |
| May 24, 2024 | E · potential | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Routine |
| May 24, 2024 | F · potential | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Routine |
| May 24, 2024 | E · potential | Provide and implement an infection prevention and control program. | Routine |
| May 24, 2024 | B · minimal | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | Routine |
| May 2, 2024 | D · potential | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Complaint |
| Apr 4, 2024 | D · potential | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | Complaint |
| Nov 17, 2023 | D · potential | Ensure services provided by the nursing facility meet professional standards of quality. | Complaint |
| Oct 11, 2023 | D · potential | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | Complaint |
Medicare's severity letters: A–C minimal harm, D–F potential for more than minimal harm, G–L actual harm or immediate danger. Source: CMS health deficiencies file, processed October 1, 2026.
Questions to ask on a visit
Westview Healthcare Center
12225 Shale Ridge Lane, Auburn, CA 95602 · (530) 885-7511
Visit date: ____________ Spoke with: ______________________
Record on file
- Certification
- Medicare and Medi-Cal certified skilled nursing facility
- Medicare number (CCN)
- 055776
- Certified beds
- 205
- Legal owner
- Kerria Holdings, LLC
- Part of
- Pacs Group
Full profile on Medicare's Care Compare. Source: CMS, processed October 1, 2026.
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