Inspection citations
10’23
36’24
26’25
9’26
81 shown
| Date | Severity | What inspectors found | Visit |
|---|---|---|---|
| Jul 9, 2026 | D · potential | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Routine |
| Jul 9, 2026 | D · potential | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Routine |
| Jul 9, 2026 | F · potential | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | Routine |
| Jul 9, 2026 | D · potential | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | Routine |
| Jul 9, 2026 | E · potential | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | Routine |
| Jul 9, 2026 | E · potential | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Routine |
| Jul 9, 2026 | F · potential | Dispose of garbage and refuse properly. | Routine |
| Feb 4, 2026 | D · potential | Reasonably accommodate the needs and preferences of each resident. | Complaint |
| Feb 4, 2026 | D · potential | Provide or get specialized rehabilitative services as required for a resident. | Complaint |
| Jul 14, 2025 | D · potential | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Complaint |
| Jul 14, 2025 | G · harm | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Complaint |
| Jul 14, 2025 | D · potential | Provide safe, appropriate pain management for a resident who requires such services. | Complaint |
| Mar 13, 2025 | D · potential | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | Complaint |
| Mar 13, 2025 | E · potential | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Complaint |
| Mar 12, 2025 | D · potential | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | Complaint |
| Jan 24, 2025 | D · potential | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | Routine |
| Jan 24, 2025 | D · potential | Reasonably accommodate the needs and preferences of each resident. | Routine |
| Jan 24, 2025 | E · potential | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Routine |
| Jan 24, 2025 | D · potential | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Routine |
| Jan 24, 2025 | D · potential | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Routine |
| Jan 24, 2025 | D · potential | Ensure each resident receives an accurate assessment. | Routine |
| Jan 24, 2025 | D · potential | Ensure services provided by the nursing facility meet professional standards of quality. | Routine |
| Jan 24, 2025 | D · potential | Provide care and assistance to perform activities of daily living for any resident who is unable. | Routine |
| Jan 24, 2025 | D · potential | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | Routine |
| Jan 24, 2025 | D · potential | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | Routine |
| Jan 24, 2025 | G · harm | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Routine |
| Jan 24, 2025 | G · harm | Provide safe, appropriate pain management for a resident who requires such services. | Routine |
| Jan 24, 2025 | D · potential | Observe each nurse aide's job performance and give regular training. | Routine |
| Jan 24, 2025 | E · potential | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Complaint |
| Jan 24, 2025 | D · potential | Ensure medication error rates are not 5 percent or greater. | Routine |
| Jan 24, 2025 | D · potential | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Routine |
| Jan 24, 2025 | D · potential | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Routine |
| Jan 24, 2025 | E · potential | Provide and implement an infection prevention and control program. | Routine |
| Jan 24, 2025 | D · potential | Have policies on smoking. | Routine |
| Jan 15, 2025 | D · potential | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | Complaint |
| Nov 21, 2024 | D · potential | Ensure that residents are fully informed and understand their health status, care and treatments. | Complaint |
| Nov 21, 2024 | D · potential | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | Complaint |
| Nov 21, 2024 | D · potential | Ensure residents have reasonable access to and privacy in their use of communication methods. | Complaint |
| Aug 27, 2024 | E · potential | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Complaint |
| Jun 3, 2024 | D · potential | Ensure that residents are fully informed and understand their health status, care and treatments. | Complaint |
| Jun 3, 2024 | D · potential | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Complaint |
| May 28, 2024 | E · potential | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | Complaint |
| Apr 9, 2024 | D · potential | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Complaint |
| Jan 30, 2024 | D · potential | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | Routine |
| Jan 30, 2024 | E · potential | Honor the resident's right to organize and participate in resident/family groups in the facility. | Routine |
| Jan 30, 2024 | E · potential | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Routine |
| Jan 30, 2024 | E · potential | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Routine |
| Jan 30, 2024 | E · potential | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | Routine |
| Jan 30, 2024 | E · potential | Provide activities to meet all resident's needs. | Routine |
| Jan 30, 2024 | D · potential | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Routine |
| Jan 30, 2024 | D · potential | Provide safe and appropriate respiratory care for a resident when needed. | Routine |
| Jan 30, 2024 | D · potential | Provide safe, appropriate pain management for a resident who requires such services. | Routine |
| Jan 30, 2024 | E · potential | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | Routine |
| Jan 30, 2024 | D · potential | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | Routine |
| Jan 30, 2024 | E · potential | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Routine |
| Jan 30, 2024 | F · potential | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | Routine |
| Jan 30, 2024 | F · potential | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | Routine |
| Jan 30, 2024 | E · potential | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | Routine |
| Jan 30, 2024 | F · potential | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Routine |
| Jan 30, 2024 | D · potential | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Routine |
| Jan 30, 2024 | F · potential | Have a plan that describes the process for conducting QAPI and QAA activities. | Routine |
| Jan 30, 2024 | F · potential | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | Routine |
| Jan 30, 2024 | E · potential | Provide and implement an infection prevention and control program. | Routine |
| Jan 30, 2024 | F · potential | Keep all essential equipment working safely. | Routine |
| Jan 30, 2024 | D · potential | Make sure that a working call system is available in each resident's bathroom and bathing area. | Routine |
| Jan 18, 2024 | D · potential | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Complaint |
| Jan 18, 2024 | D · potential | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Complaint |
| Jan 18, 2024 | D · potential | Respond appropriately to all alleged violations. | Complaint |
| Jan 18, 2024 | E · potential | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Complaint |
| Jan 18, 2024 | E · potential | Provide safe, appropriate pain management for a resident who requires such services. | Complaint |
| Jan 18, 2024 | E · potential | Provide medically-related social services to help each resident achieve the highest possible quality of life. | Complaint |
| Nov 29, 2023 | D · potential | Plan the resident's discharge to meet the resident's goals and needs. | Complaint |
| Nov 28, 2023 | D · potential | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Complaint |
| Oct 9, 2023 | G · harm | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Complaint |
| Oct 6, 2023 | E · potential | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Complaint |
| Oct 6, 2023 | E · potential | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | Complaint |
| Oct 6, 2023 | D · potential | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Complaint |
| Oct 6, 2023 | F · potential | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | Complaint |
| Oct 6, 2023 | F · potential | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. | Complaint |
| Oct 6, 2023 | F · potential | Have a plan that describes the process for conducting QAPI and QAA activities. | Complaint |
| Oct 6, 2023 | E · potential | Keep all essential equipment working safely. | Complaint |
Medicare's severity letters: A–C minimal harm, D–F potential for more than minimal harm, G–L actual harm or immediate danger. Source: CMS health deficiencies file, processed October 1, 2026.
Questions to ask on a visit
Arbor Post Acute
1200 Springfield Drive, Chico, CA 95928 · (530) 342-4885
Visit date: ____________ Spoke with: ______________________
Record on file
- Certification
- Medicare and Medi-Cal certified skilled nursing facility
- Medicare number (CCN)
- 555304
- Certified beds
- 144
- Legal owner
- Arbor Post Acute LLC
- Part of
- Pacs Group
Full profile on Medicare's Care Compare. Source: CMS, processed October 1, 2026.
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