Inspection citations
24’19
1’23
13’24
17’25
5’26
60 shown
| Date | Severity | What inspectors found | Visit |
|---|---|---|---|
| Aug 19, 2026 | D · potential | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | Complaint |
| Aug 19, 2026 | D · potential | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Complaint |
| May 14, 2026 | D · potential | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Complaint |
| May 14, 2026 | E · potential | Provide and implement an infection prevention and control program. | Complaint |
| Jan 5, 2026 | G · harm | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | Complaint |
| Sep 24, 2025 | G · harm | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | Complaint |
| Jun 2, 2025 | D · potential | Ensure that residents are free from significant medication errors. | Complaint |
| May 7, 2025 | G · harm | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | Complaint |
| Apr 4, 2025 | D · potential | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | Routine |
| Apr 4, 2025 | E · potential | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Routine |
| Apr 4, 2025 | D · potential | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Routine |
| Apr 4, 2025 | D · potential | Ensure each resident receives an accurate assessment. | Routine |
| Apr 4, 2025 | D · potential | PASARR screening for Mental disorders or Intellectual Disabilities | Routine |
| Apr 4, 2025 | D · potential | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | Routine |
| Apr 4, 2025 | E · potential | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Routine |
| Apr 4, 2025 | E · potential | Ensure services provided by the nursing facility meet professional standards of quality. | Routine |
| Apr 4, 2025 | D · potential | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Routine |
| Apr 4, 2025 | E · potential | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Routine |
| Apr 4, 2025 | D · potential | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | Routine |
| Apr 4, 2025 | E · potential | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Routine |
| Apr 4, 2025 | E · potential | Dispose of garbage and refuse properly. | Routine |
| Apr 4, 2025 | D · potential | Make sure that a working call system is available in each resident's bathroom and bathing area. | Routine |
| Dec 26, 2024 | E · potential | Make sure that a working call system is available in each resident's bathroom and bathing area. | Complaint |
| Oct 1, 2024 | E · potential | Provide and implement an infection prevention and control program. | Complaint |
| Jun 21, 2024 | D · potential | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Complaint |
| Jun 21, 2024 | D · potential | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Complaint |
| Jun 7, 2024 | G · harm | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | Complaint |
| Jun 7, 2024 | D · potential | Provide and implement an infection prevention and control program. | Complaint |
| May 14, 2024 | D · potential | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | Complaint |
| Apr 29, 2024 | D · potential | Ensure services provided by the nursing facility meet professional standards of quality. | Complaint |
| Mar 7, 2024 | D · potential | PASARR screening for Mental disorders or Intellectual Disabilities | Routine |
| Mar 7, 2024 | D · potential | Provide activities to meet all resident's needs. | Routine |
| Mar 7, 2024 | D · potential | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | Routine |
| Mar 7, 2024 | F · potential | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Routine |
| Mar 7, 2024 | F · potential | Dispose of garbage and refuse properly. | Routine |
| Oct 6, 2023 | D · potential | Ensure services provided by the nursing facility meet professional standards of quality. | Complaint |
| May 17, 2019 | D · potential | Keep residents' personal and medical records private and confidential. | Routine |
| May 17, 2019 | D · potential | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Routine |
| May 17, 2019 | E · potential | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | Routine |
| May 17, 2019 | D · potential | Ensure each resident receives an accurate assessment. | Routine |
| May 17, 2019 | E · potential | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Routine |
| May 17, 2019 | D · potential | Ensure services provided by the nursing facility meet professional standards of quality. | Routine |
| May 17, 2019 | D · potential | Provide activities to meet all resident's needs. | Routine |
| May 17, 2019 | H · harm | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | Routine |
| May 17, 2019 | G · harm | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | Routine |
| May 17, 2019 | H · harm | Provide enough food/fluids to maintain a resident's health. | Routine |
| May 17, 2019 | D · potential | Provide safe, appropriate dialysis care/services for a resident who requires such services. | Routine |
| May 17, 2019 | D · potential | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | Routine |
| May 17, 2019 | D · potential | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | Routine |
| May 17, 2019 | D · potential | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Routine |
| May 17, 2019 | D · potential | Provide or obtain dental services for each resident. | Routine |
| May 17, 2019 | E · potential | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | Routine |
| May 17, 2019 | D · potential | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | Routine |
| May 17, 2019 | D · potential | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | Routine |
| May 17, 2019 | F · potential | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Routine |
| May 17, 2019 | F · potential | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | Routine |
| May 17, 2019 | E · potential | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Routine |
| May 17, 2019 | F · potential | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | Routine |
| May 17, 2019 | F · potential | Provide and implement an infection prevention and control program. | Routine |
| May 17, 2019 | E · potential | Keep all essential equipment working safely. | Routine |
Medicare's severity letters: A–C minimal harm, D–F potential for more than minimal harm, G–L actual harm or immediate danger. Source: CMS health deficiencies file, processed October 1, 2026.
Questions to ask on a visit
Willow Creek Healthcare Center
650 W. Alluvial, Clovis, CA 93611 · (559) 323-6200
Visit date: ____________ Spoke with: ______________________
Record on file
- Certification
- Medicare and Medi-Cal certified skilled nursing facility
- Medicare number (CCN)
- 555652
- Certified beds
- 159
- Legal owner
- Willow Creek Post Acute, LLC
- Part of
- Pacs Group
Full profile on Medicare's Care Compare. Source: CMS, processed October 1, 2026.
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Other nursing homes in Clovis
- Morning Star Post Acute4 of 5 stars overall