Willow Pass Healthcare Center, Concord, CA: Nursing home

Overall3★★★☆☆

Inspections2★★☆☆☆

Staffing4★★★★☆

Quality5★★★★★

Federal fines$45,7021 fine

Inspection citations

5’19

14’20

19’22

5’24

1’25

5’26

Year

49 shown

Date	Severity	What inspectors found	Visit
Mar 26, 2026	D · potential	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.	Complaint
Mar 26, 2026	D · potential	Respond appropriately to all alleged violations.	Complaint
Mar 13, 2026	D · potential	Protect each resident from the wrongful use of the resident's belongings or money.	Complaint
Mar 13, 2026	D · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Complaint
Mar 13, 2026	D · potential	Provide care and assistance to perform activities of daily living for any resident who is unable.	Complaint
Sep 7, 2025	E · potential	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.	Complaint
Jul 9, 2024	E · potential	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.	Complaint
Apr 25, 2024	G · harm	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	Complaint
Apr 25, 2024	D · potential	Provide a bathroom in or located near each resident’s room.	Complaint
Apr 11, 2024	G · harm	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.	Complaint
Feb 21, 2024	D · potential	Keep residents' personal and medical records private and confidential.	Complaint
Oct 14, 2022	D · potential	Allow residents to self-administer drugs if determined clinically appropriate.	Routine
Oct 14, 2022	E · potential	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.	Routine
Oct 14, 2022	D · potential	Ensure each resident receives an accurate assessment.	Routine
Oct 14, 2022	D · potential	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.	Routine
Oct 14, 2022	D · potential	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted	Routine
Oct 14, 2022	E · potential	Provide care and assistance to perform activities of daily living for any resident who is unable.	Routine
Oct 14, 2022	D · potential	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.	Routine
Oct 14, 2022	E · potential	Provide safe and appropriate respiratory care for a resident when needed.	Routine
Oct 14, 2022	D · potential	Provide safe, appropriate dialysis care/services for a resident who requires such services.	Routine
Oct 14, 2022	E · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Routine
Oct 14, 2022	D · potential	Ensure each resident’s drug regimen must be free from unnecessary drugs.	Routine
Oct 14, 2022	E · potential	Ensure medication error rates are not 5 percent or greater.	Routine
Oct 14, 2022	E · potential	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	Routine
Oct 14, 2022	D · potential	Provide routine and 24-hour emergency dental care for each resident.	Routine
Oct 14, 2022	E · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
Oct 14, 2022	D · potential	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	Routine
Oct 14, 2022	C · minimal	Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.	Routine
Oct 14, 2022	F · potential	Provide and implement an infection prevention and control program.	Routine
Oct 14, 2022	B · minimal	Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.	Routine
Feb 7, 2020	E · potential	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.	Routine
Feb 7, 2020	E · potential	Reasonably accommodate the needs and preferences of each resident.	Routine
Feb 7, 2020	E · potential	Honor the resident's right to organize and participate in resident/family groups in the facility.	Routine
Feb 7, 2020	E · potential	Keep residents' personal and medical records private and confidential.	Routine
Feb 7, 2020	D · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Routine
Feb 7, 2020	D · potential	Provide care and assistance to perform activities of daily living for any resident who is unable.	Routine
Feb 7, 2020	D · potential	Provide appropriate pressure ulcer care and prevent new ulcers from developing.	Routine
Feb 7, 2020	D · potential	Provide safe and appropriate respiratory care for a resident when needed.	Routine
Feb 7, 2020	D · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Routine
Feb 7, 2020	E · potential	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	Routine
Feb 7, 2020	E · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
Feb 7, 2020	F · potential	Provide and implement an infection prevention and control program.	Routine
Feb 7, 2020	B · minimal	Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.	Routine
Feb 7, 2020	D · potential	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.	Routine
Jan 9, 2019	D · potential	Assess the resident when there is a significant change in condition	Routine
Jan 9, 2019	E · potential	Assure that each resident’s assessment is updated at least once every 3 months.	Routine
Jan 9, 2019	D · potential	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted	Routine
Jan 9, 2019	E · potential	Provide medically-related social services to help each resident achieve the highest possible quality of life.	Routine
Jan 9, 2019	B · minimal	Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.	Routine

Medicare's severity letters: A–C minimal harm, D–F potential for more than minimal harm, G–L actual harm or immediate danger. Source: CMS health deficiencies file, processed October 1, 2026.

Questions to ask on a visit

Willow Pass Healthcare Center
3318 Willow Pass Road, Concord, CA 94519 · (925) 689-9222

Visit date: ____________ Spoke with: ______________________

How many nurses and aides work each shift, including nights and weekends?
How do you handle the most recent citations on your record?
Do you accept Medi-Cal if private funds run out?
Who will be the main contact for the family?
How do you prevent falls, pressure sores and infections?

Record on file

Certification: Medicare and Medi-Cal certified skilled nursing facility
Medicare number (CCN): 055241
Certified beds: 81
Legal owner: Willow Pass Health Care Center INC
Part of: Pratap Poddatoori

Full profile on Medicare's Care Compare. Source: CMS, processed October 1, 2026.

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