The Pavilion at Sunny Hills, Fullerton, CA: Nursing home

Overall1★☆☆☆☆

Inspections1★☆☆☆☆

Staffing4★★★★☆

Quality4★★★★☆

Federal finesNoneon record

Inspection citations

25’23

2’24

31’25

36’26

Year

94 shown

Date	Severity	What inspectors found	Visit
Jul 2, 2026	E · potential	Ensure that residents are fully informed and understand their health status, care and treatments.	Routine
Jul 2, 2026	D · potential	Allow residents to self-administer drugs if determined clinically appropriate.	Routine
Jul 2, 2026	E · potential	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.	Routine
Jul 2, 2026	D · potential	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.	Routine
Jul 2, 2026	E · potential	Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.	Routine
Jul 2, 2026	E · potential	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.	Routine
Jul 2, 2026	B · minimal	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted	Routine
Jul 2, 2026	D · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Routine
Jul 2, 2026	D · potential	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.	Routine
Jul 2, 2026	E · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Routine
Jul 2, 2026	D · potential	Assist a resident in gaining access to vision and hearing services.	Routine
Jul 2, 2026	D · potential	Provide appropriate pressure ulcer care and prevent new ulcers from developing.	Routine
Jul 2, 2026	D · potential	Provide enough food/fluids to maintain a resident's health.	Routine
Jul 2, 2026	E · potential	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.	Routine
Jul 2, 2026	D · potential	Provide for the safe, appropriate administration of IV fluids for a resident when needed.	Routine
Jul 2, 2026	E · potential	Provide safe and appropriate respiratory care for a resident when needed.	Routine
Jul 2, 2026	D · potential	Provide safe, appropriate pain management for a resident who requires such services.	Routine
Jul 2, 2026	E · potential	Provide safe, appropriate dialysis care/services for a resident who requires such services.	Routine
Jul 2, 2026	D · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Routine
Jul 2, 2026	D · potential	Ensure each resident’s drug regimen must be free from unnecessary drugs.	Routine
Jul 2, 2026	D · potential	Ensure medication error rates are not 5 percent or greater.	Routine
Jul 2, 2026	E · potential	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	Routine
Jul 2, 2026	D · potential	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.	Routine
Jul 2, 2026	E · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
Jul 2, 2026	D · potential	Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.	Routine
Jul 2, 2026	D · potential	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	Routine
Jul 2, 2026	D · potential	Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.	Routine
Jul 2, 2026	E · potential	Provide and implement an infection prevention and control program.	Routine
Jul 2, 2026	E · potential	Keep all essential equipment working safely.	Routine
May 26, 2026	D · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Complaint
May 26, 2026	D · potential	Provide and implement an infection prevention and control program.	Complaint
Mar 26, 2026	D · potential	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.	Complaint
Mar 26, 2026	D · potential	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.	Complaint
Mar 26, 2026	D · potential	Provide enough food/fluids to maintain a resident's health.	Complaint
Feb 18, 2026	B · minimal	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Complaint
Jan 30, 2026	D · potential	Provide safe and appropriate respiratory care for a resident when needed.	Complaint
Dec 8, 2025	D · potential	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.	Complaint
Dec 8, 2025	D · potential	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	Complaint
Jul 10, 2025	D · potential	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.	Complaint
May 28, 2025	B · minimal	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	Complaint
Apr 28, 2025	D · potential	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.	Complaint
Apr 28, 2025	B · minimal	Allow residents to self-administer drugs if determined clinically appropriate.	Complaint
Apr 28, 2025	D · potential	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.	Routine
Apr 28, 2025	B · minimal	Keep residents' personal and medical records private and confidential.	Routine
Apr 28, 2025	B · minimal	Ensure each resident receives an accurate assessment.	Routine
Apr 28, 2025	D · potential	PASARR screening for Mental disorders or Intellectual Disabilities	Routine
Apr 28, 2025	D · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Routine
Apr 28, 2025	D · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Routine
Apr 28, 2025	D · potential	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	Routine
Apr 28, 2025	D · potential	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.	Routine
Apr 28, 2025	D · potential	Provide enough food/fluids to maintain a resident's health.	Routine
Apr 28, 2025	D · potential	Provide for the safe, appropriate administration of IV fluids for a resident when needed.	Routine
Apr 28, 2025	D · potential	Provide safe and appropriate respiratory care for a resident when needed.	Routine
Apr 28, 2025	D · potential	Provide safe, appropriate pain management for a resident who requires such services.	Routine
Apr 28, 2025	D · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Routine
Apr 28, 2025	D · potential	Ensure each resident’s drug regimen must be free from unnecessary drugs.	Routine
Apr 28, 2025	D · potential	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.	Routine
Apr 28, 2025	D · potential	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	Routine
Apr 28, 2025	D · potential	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.	Routine
Apr 28, 2025	E · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
Apr 28, 2025	D · potential	Have a policy regarding use and storage of foods brought to residents by family and other visitors.	Routine
Apr 28, 2025	B · minimal	Dispose of garbage and refuse properly.	Routine
Apr 28, 2025	D · potential	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	Routine
Apr 28, 2025	D · potential	Provide and implement an infection prevention and control program.	Routine
Apr 28, 2025	D · potential	Keep all essential equipment working safely.	Routine
Mar 18, 2025	D · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Complaint
Mar 18, 2025	B · minimal	Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.	Complaint
Jul 30, 2024	D · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Complaint
May 28, 2024	D · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Complaint
Dec 7, 2023	B · minimal	Ensure that residents are fully informed and understand their health status, care and treatments.	Routine
Dec 7, 2023	D · potential	Allow residents to self-administer drugs if determined clinically appropriate.	Routine
Dec 7, 2023	D · potential	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.	Routine
Dec 7, 2023	B · minimal	Keep residents' personal and medical records private and confidential.	Routine
Dec 7, 2023	D · potential	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.	Routine
Dec 7, 2023	D · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Routine
Dec 7, 2023	B · minimal	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.	Routine
Dec 7, 2023	D · potential	Provide activities to meet all resident's needs.	Routine
Dec 7, 2023	D · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Routine
Dec 7, 2023	D · potential	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	Routine
Dec 7, 2023	D · potential	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.	Routine
Dec 7, 2023	D · potential	Provide for the safe, appropriate administration of IV fluids for a resident when needed.	Routine
Dec 7, 2023	E · potential	Provide safe and appropriate respiratory care for a resident when needed.	Routine
Dec 7, 2023	D · potential	Provide safe, appropriate dialysis care/services for a resident who requires such services.	Routine
Dec 7, 2023	D · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Routine
Dec 7, 2023	D · potential	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.	Routine
Dec 7, 2023	D · potential	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.	Routine
Dec 7, 2023	E · potential	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	Routine
Dec 7, 2023	E · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
Dec 7, 2023	B · minimal	Dispose of garbage and refuse properly.	Routine
Dec 7, 2023	D · potential	Provide and implement an infection prevention and control program.	Routine
Dec 7, 2023	D · potential	Implement a program that monitors antibiotic use.	Routine
Dec 7, 2023	B · minimal	Keep all essential equipment working safely.	Routine
Dec 7, 2023	D · potential	Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.	Routine
Nov 9, 2023	D · potential	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.	Complaint

Medicare's severity letters: A–C minimal harm, D–F potential for more than minimal harm, G–L actual harm or immediate danger. Source: CMS health deficiencies file, processed October 1, 2026.

Questions to ask on a visit

The Pavilion at Sunny Hills
2222 N. Harbor Blvd., Fullerton, CA 92835 · (714) 992-5701

Visit date: ____________ Spoke with: ______________________

How many nurses and aides work each shift, including nights and weekends?
How do you handle the most recent citations on your record?
Do you accept Medi-Cal if private funds run out?
Who will be the main contact for the family?
How do you prevent falls, pressure sores and infections?

Record on file

Certification: Medicare and Medi-Cal certified skilled nursing facility
Medicare number (CCN): 555733
Certified beds: 300
Legal owner: Fullerton Healthcare & Wellness Centre LP
Part of: Pursue Health

Full profile on Medicare's Care Compare. Source: CMS, processed October 1, 2026.

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