Inspection citations
11’22
11’24
3’25
25 shown
| Date | Severity | What inspectors found | Visit |
|---|---|---|---|
| Jun 20, 2025 | D · potential | Ensure each resident receives an accurate assessment. | Routine |
| Jun 20, 2025 | D · potential | Ensure medication error rates are not 5 percent or greater. | Routine |
| Jun 20, 2025 | E · potential | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | Routine |
| May 10, 2024 | D · potential | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | Routine |
| May 10, 2024 | D · potential | Provide care and assistance to perform activities of daily living for any resident who is unable. | Routine |
| May 10, 2024 | E · potential | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Routine |
| May 10, 2024 | D · potential | Ensure each resident’s drug regimen must be free from unnecessary drugs. | Routine |
| May 10, 2024 | E · potential | Ensure medication error rates are not 5 percent or greater. | Routine |
| May 10, 2024 | E · potential | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Routine |
| May 10, 2024 | E · potential | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | Routine |
| May 10, 2024 | E · potential | Provide and implement an infection prevention and control program. | Routine |
| May 10, 2024 | E · potential | Keep all essential equipment working safely. | Routine |
| May 10, 2024 | E · potential | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | Routine |
| May 10, 2024 | E · potential | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | Routine |
| Dec 16, 2022 | D · potential | Provide care and assistance to perform activities of daily living for any resident who is unable. | Routine |
| Dec 16, 2022 | D · potential | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | Routine |
| Dec 16, 2022 | J · harm | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | Routine |
| Dec 16, 2022 | J · harm | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | Routine |
| Dec 16, 2022 | L · harm | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | Routine |
| Dec 16, 2022 | F · potential | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | Routine |
| Dec 16, 2022 | F · potential | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Routine |
| Dec 16, 2022 | F · potential | Dispose of garbage and refuse properly. | Routine |
| Dec 16, 2022 | F · potential | Provide and implement an infection prevention and control program. | Routine |
| Dec 16, 2022 | F · potential | Keep all essential equipment working safely. | Routine |
| Dec 16, 2022 | B · minimal | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. | Routine |
Medicare's severity letters: A–C minimal harm, D–F potential for more than minimal harm, G–L actual harm or immediate danger. Source: CMS health deficiencies file, processed October 1, 2026.
Questions to ask on a visit
Serenethos Care Center, LLC
22822 Myrtle Street, Hayward, CA 94541 · (510) 537-4844
Visit date: ____________ Spoke with: ______________________
Record on file
- Certification
- Medicare and Medi-Cal certified skilled nursing facility
- Medicare number (CCN)
- 555905
- Certified beds
- 36
Full profile on Medicare's Care Compare. Source: CMS, processed October 1, 2026.
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