Palm Terrace Healthcare & Rehabilitation Center, Laguna Hills, CA: Nursing home

Independent research · Occupancy & availability

How full is this provider?

We separate historical occupancy, licensed or reported capacity, and openings that are confirmed today. These are different facts.

Awaiting a reliable source

Historical census / certified bedsNot publicly reportedNo facility-level report confirmed yet

Medicare-certified beds99 medicare-certified bedsUnknown does not mean zero or vacant

Current openings / admissionsNot verifiedAsk about openings, appropriate level of care, fees and any waitlist.

Occupancy alone is not a quality rating. An empty bed may be unstaffed or unsuitable for a particular resident. For agencies that deliver care at home, conventional bed occupancy does not apply.

How we verify this information

Overall4★★★★☆

Inspections3★★★☆☆

Staffing2★★☆☆☆

Quality5★★★★★

Federal finesNoneon record

Inspection citations

11’22

2’23

3’24

10’25

23’26

Year

49 shown

Date	Severity	What inspectors found	Visit
Feb 26, 2026	B · minimal	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	Complaint
Feb 9, 2026	D · potential	Ensure that residents are fully informed and understand their health status, care and treatments.	Routine
Feb 9, 2026	D · potential	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.	Routine
Feb 9, 2026	E · potential	Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.	Routine
Feb 9, 2026	D · potential	PASARR screening for Mental disorders or Intellectual Disabilities	Routine
Feb 9, 2026	D · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Routine
Feb 9, 2026	D · potential	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.	Complaint
Feb 9, 2026	D · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Routine
Feb 9, 2026	D · potential	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	Routine
Feb 9, 2026	D · potential	Provide for the safe, appropriate administration of IV fluids for a resident when needed.	Routine
Feb 9, 2026	D · potential	Provide safe, appropriate pain management for a resident who requires such services.	Complaint
Feb 9, 2026	D · potential	Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.	Complaint
Feb 9, 2026	D · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Complaint
Feb 9, 2026	D · potential	Ensure each resident’s drug regimen must be free from unnecessary drugs.	Routine
Feb 9, 2026	D · potential	Ensure medication error rates are not 5 percent or greater.	Routine
Feb 9, 2026	D · potential	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	Routine
Feb 9, 2026	D · potential	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.	Routine
Feb 9, 2026	D · potential	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.	Routine
Feb 9, 2026	E · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
Feb 9, 2026	B · minimal	Dispose of garbage and refuse properly.	Routine
Feb 9, 2026	D · potential	Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.	Routine
Feb 9, 2026	D · potential	Provide and implement an infection prevention and control program.	Routine
Feb 9, 2026	D · potential	Keep all essential equipment working safely.	Routine
Aug 13, 2025	D · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Complaint
Feb 3, 2025	B · minimal	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted	Routine
Feb 3, 2025	D · potential	Provide for the safe, appropriate administration of IV fluids for a resident when needed.	Routine
Feb 3, 2025	D · potential	Provide safe and appropriate respiratory care for a resident when needed.	Routine
Feb 3, 2025	B · minimal	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Routine
Feb 3, 2025	D · potential	Ensure that residents are free from significant medication errors.	Routine
Feb 3, 2025	B · minimal	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	Routine
Feb 3, 2025	D · potential	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.	Routine
Feb 3, 2025	D · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
Feb 3, 2025	B · minimal	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	Routine
Oct 10, 2024	D · potential	Ensure that residents are free from significant medication errors.	Complaint
Sep 3, 2024	D · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Complaint
Sep 3, 2024	D · potential	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.	Complaint
Nov 30, 2023	D · potential	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.	Complaint
Nov 30, 2023	D · potential	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	Complaint
May 24, 2022	D · potential	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.	Routine
May 24, 2022	D · potential	Provide activities to meet all resident's needs.	Routine
May 24, 2022	D · potential	Provide enough food/fluids to maintain a resident's health.	Routine
May 24, 2022	D · potential	Provide safe, appropriate dialysis care/services for a resident who requires such services.	Routine
May 24, 2022	D · potential	Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.	Routine
May 24, 2022	D · potential	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	Routine
May 24, 2022	D · potential	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.	Routine
May 24, 2022	D · potential	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.	Routine
May 24, 2022	F · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
May 24, 2022	D · potential	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	Routine
May 24, 2022	F · potential	Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.	Routine

Medicare's severity letters: A–C minimal harm, D–F potential for more than minimal harm, G–L actual harm or immediate danger. Source: CMS health deficiencies file, processed October 1, 2026.

Questions to ask on a visit

Palm Terrace Healthcare & Rehabilitation Center
24962 Calle Aragon, Laguna Hills, CA 92637 · (949) 587-9000

Visit date: ____________ Spoke with: ______________________

How many nurses and aides work each shift, including nights and weekends?
How do you handle the most recent citations on your record?
Do you accept Medi-Cal if private funds run out?
Who will be the main contact for the family?
How do you prevent falls, pressure sores and infections?

Record on file

Certification: Medicare and Medi-Cal certified skilled nursing facility
Medicare number (CCN): 555257
Certified beds: 99
Legal owner: Gate Three Healthcare, LLC
Part of: The Ensign Group

Full profile on Medicare's Care Compare. Source: CMS, processed October 1, 2026.

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Palm Terrace Healthcare & Rehabilitation Center