Pacific Palms Healthcare, Long Beach, CA: Nursing home

Overall2★★☆☆☆

Inspections1★☆☆☆☆

Staffing4★★★★☆

Quality5★★★★★

Federal finesNoneon record

Inspection citations

20’23

14’24

31’25

2’26

Year

67 shown

Date	Severity	What inspectors found	Visit
Apr 8, 2026	D · potential	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.	Complaint
Apr 8, 2026	D · potential	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	Complaint
Dec 30, 2025	D · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Complaint
Nov 21, 2025	D · potential	Ensure that residents are fully informed and understand their health status, care and treatments.	Routine
Nov 21, 2025	E · potential	Reasonably accommodate the needs and preferences of each resident.	Routine
Nov 21, 2025	D · potential	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.	Routine
Nov 21, 2025	E · potential	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.	Routine
Nov 21, 2025	D · potential	Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.	Routine
Nov 21, 2025	D · potential	Ensure each resident receives an accurate assessment.	Routine
Nov 21, 2025	E · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Routine
Nov 21, 2025	D · potential	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.	Routine
Nov 21, 2025	E · potential	Ensure services provided by the nursing facility meet professional standards of quality.	Routine
Nov 21, 2025	D · potential	Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.	Routine
Nov 21, 2025	E · potential	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.	Routine
Nov 21, 2025	E · potential	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.	Routine
Nov 21, 2025	E · potential	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.	Routine
Nov 21, 2025	D · potential	Provide for the safe, appropriate administration of IV fluids for a resident when needed.	Routine
Nov 21, 2025	E · potential	Provide safe and appropriate respiratory care for a resident when needed.	Routine
Nov 21, 2025	E · potential	Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.	Routine
Nov 21, 2025	D · potential	Provide medically-related social services to help each resident achieve the highest possible quality of life.	Routine
Nov 21, 2025	D · potential	Ensure each resident’s drug regimen must be free from unnecessary drugs.	Routine
Nov 21, 2025	E · potential	Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.	Routine
Nov 21, 2025	E · potential	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.	Routine
Nov 21, 2025	D · potential	Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.	Routine
Nov 21, 2025	E · potential	Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.	Routine
Nov 21, 2025	E · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
Nov 21, 2025	E · potential	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	Routine
Nov 21, 2025	D · potential	Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.	Routine
Nov 21, 2025	D · potential	Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.	Routine
Nov 21, 2025	E · potential	Provide and implement an infection prevention and control program.	Routine
Nov 21, 2025	E · potential	Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.	Routine
Jun 6, 2025	E · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Complaint
May 30, 2025	D · potential	Provide and implement an infection prevention and control program.	Complaint
Oct 10, 2024	E · potential	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.	Routine
Oct 10, 2024	E · potential	Ensure each resident receives an accurate assessment.	Routine
Oct 10, 2024	E · potential	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.	Routine
Oct 10, 2024	D · potential	Assist a resident in gaining access to vision and hearing services.	Routine
Oct 10, 2024	E · potential	Provide enough food/fluids to maintain a resident's health.	Routine
Oct 10, 2024	D · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Routine
Oct 10, 2024	D · potential	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.	Routine
Oct 10, 2024	D · potential	Ensure each resident’s drug regimen must be free from unnecessary drugs.	Routine
Oct 10, 2024	D · potential	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.	Routine
Oct 10, 2024	E · potential	Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.	Routine
Oct 10, 2024	E · potential	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.	Routine
Oct 10, 2024	E · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
Oct 10, 2024	D · potential	Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.	Routine
Oct 10, 2024	E · potential	Implement a program that monitors antibiotic use.	Routine
Nov 7, 2023	D · potential	Protect each resident from the wrongful use of the resident's belongings or money.	Complaint
Oct 6, 2023	E · potential	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.	Routine
Oct 6, 2023	D · potential	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.	Routine
Oct 6, 2023	D · potential	Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.	Routine
Oct 6, 2023	E · potential	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.	Routine
Oct 6, 2023	D · potential	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.	Routine
Oct 6, 2023	E · potential	PASARR screening for Mental disorders or Intellectual Disabilities	Routine
Oct 6, 2023	D · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Routine
Oct 6, 2023	D · potential	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.	Routine
Oct 6, 2023	E · potential	Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.	Routine
Oct 6, 2023	D · potential	Provide appropriate foot care.	Routine
Oct 6, 2023	G · harm	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	Routine
Oct 6, 2023	D · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Routine
Oct 6, 2023	D · potential	Ensure each resident’s drug regimen must be free from unnecessary drugs.	Routine
Oct 6, 2023	E · potential	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	Routine
Oct 6, 2023	D · potential	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.	Routine
Oct 6, 2023	D · potential	Provide special eating equipment and utensils for residents who need them and appropriate assistance.	Routine
Oct 6, 2023	E · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
Oct 6, 2023	E · potential	Keep all essential equipment working safely.	Routine
Oct 6, 2023	E · potential	Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.	Routine

Medicare's severity letters: A–C minimal harm, D–F potential for more than minimal harm, G–L actual harm or immediate danger. Source: CMS health deficiencies file, processed October 1, 2026.

Questions to ask on a visit

Pacific Palms Healthcare
1020 Termino Avenue, Long Beach, CA 90804 · (562) 433-6791

Visit date: ____________ Spoke with: ______________________

How many nurses and aides work each shift, including nights and weekends?
How do you handle the most recent citations on your record?
Do you accept Medi-Cal if private funds run out?
Who will be the main contact for the family?
How do you prevent falls, pressure sores and infections?

Record on file

Certification: Medicare and Medi-Cal certified skilled nursing facility
Medicare number (CCN): 056164
Certified beds: 133
Legal owner: Pacific Palms Healthcare LLC
Part of: Charis Trust Dtd 12/22/16

Full profile on Medicare's Care Compare. Source: CMS, processed October 1, 2026.

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