Los Altos Post-Acute, Los Altos, CA: Nursing home

Overall3★★★☆☆

Inspections2★★☆☆☆

Staffing3★★★☆☆

Quality5★★★★★

Federal fines$251,6401 fine

Inspection citations

15’19

16’22

3’23

7’24

5’25

8’26

Year

54 shown

Date	Severity	What inspectors found	Visit
Aug 24, 2026	H · harm	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Complaint
Aug 24, 2026	H · harm	Provide appropriate pressure ulcer care and prevent new ulcers from developing.	Complaint
Aug 4, 2026	D · potential	Provide and implement an infection prevention and control program.	Complaint
Jun 29, 2026	D · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Complaint
Jun 23, 2026	E · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Complaint
Jun 16, 2026	D · potential	Honor each resident's preferences, choices, values and beliefs.	Complaint
Feb 25, 2026	D · potential	Administer the facility in a manner that enables it to use its resources effectively and efficiently.	Complaint
Jan 23, 2026	D · potential	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	Complaint
Jun 20, 2025	D · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Complaint
Mar 5, 2025	D · potential	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	Complaint
Feb 27, 2025	D · potential	Ensure each resident receives an accurate assessment.	Routine
Feb 27, 2025	D · potential	PASARR screening for Mental disorders or Intellectual Disabilities	Routine
Jan 14, 2025	E · potential	Provide and implement an infection prevention and control program.	Complaint
Sep 25, 2024	D · potential	Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.	Complaint
Sep 25, 2024	D · potential	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.	Complaint
Aug 28, 2024	D · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Complaint
Jun 3, 2024	D · potential	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.	Complaint
Jun 3, 2024	D · potential	Respond appropriately to all alleged violations.	Complaint
Jan 18, 2024	D · potential	Ensure services provided by the nursing facility meet professional standards of quality.	Complaint
Jan 11, 2024	D · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Complaint
Dec 7, 2023	D · potential	Have policies on smoking.	Complaint
Oct 26, 2023	D · potential	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	Complaint
Oct 26, 2023	D · potential	Make sure that a working call system is available in each resident's bathroom and bathing area.	Complaint
Mar 15, 2022	D · potential	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.	Routine
Mar 15, 2022	D · potential	Ensure each resident receives an accurate assessment.	Routine
Mar 15, 2022	D · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Routine
Mar 15, 2022	E · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Routine
Mar 15, 2022	D · potential	Provide appropriate pressure ulcer care and prevent new ulcers from developing.	Routine
Mar 15, 2022	G · harm	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	Routine
Mar 15, 2022	D · potential	Provide safe and appropriate respiratory care for a resident when needed.	Routine
Mar 15, 2022	E · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Routine
Mar 15, 2022	E · potential	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.	Routine
Mar 15, 2022	D · potential	Ensure medication error rates are not 5 percent or greater.	Routine
Mar 15, 2022	E · potential	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	Routine
Mar 15, 2022	E · potential	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.	Routine
Mar 15, 2022	F · potential	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.	Routine
Mar 15, 2022	F · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
Mar 15, 2022	E · potential	Provide and implement an infection prevention and control program.	Routine
Mar 15, 2022	D · potential	Develop and implement policies and procedures for flu and pneumonia vaccinations.	Routine
Nov 22, 2019	D · potential	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.	Routine
Nov 22, 2019	D · potential	Allow residents to self-administer drugs if determined clinically appropriate.	Routine
Nov 22, 2019	D · potential	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted	Routine
Nov 22, 2019	D · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Routine
Nov 22, 2019	D · potential	Ensure services provided by the nursing facility meet professional standards of quality.	Routine
Nov 22, 2019	D · potential	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.	Routine
Nov 22, 2019	G · harm	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	Routine
Nov 22, 2019	D · potential	Provide for the safe, appropriate administration of IV fluids for a resident when needed.	Routine
Nov 22, 2019	D · potential	Provide safe, appropriate dialysis care/services for a resident who requires such services.	Routine
Nov 22, 2019	D · potential	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.	Routine
Nov 22, 2019	D · potential	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	Routine
Nov 22, 2019	D · potential	Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.	Routine
Nov 22, 2019	D · potential	Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.	Routine
Nov 22, 2019	E · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
Nov 22, 2019	E · potential	Provide and implement an infection prevention and control program.	Routine

Medicare's severity letters: A–C minimal harm, D–F potential for more than minimal harm, G–L actual harm or immediate danger. Source: CMS health deficiencies file, processed October 1, 2026.

Questions to ask on a visit

Los Altos Post-Acute
809 Fremont Avenue, Los Altos, CA 94024 · (650) 941-5255

Visit date: ____________ Spoke with: ______________________

How many nurses and aides work each shift, including nights and weekends?
How do you handle the most recent citations on your record?
Do you accept Medi-Cal if private funds run out?
Who will be the main contact for the family?
How do you prevent falls, pressure sores and infections?

Record on file

Certification: Medicare and Medi-Cal certified skilled nursing facility
Medicare number (CCN): 056116
Certified beds: 152
Legal owner: Turkis Holdings LLC
Part of: Spyglass Healthcare

Full profile on Medicare's Care Compare. Source: CMS, processed October 1, 2026.

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Inspection citations

Questions to ask on a visit

Record on file

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