Pacific Hills Post Acute, Morgan Hill, CA: Nursing home

Overall4★★★★☆

Inspections3★★★☆☆

Staffing3★★★☆☆

Quality5★★★★★

Federal finesNoneon record

Inspection citations

21’21

7’24

16’25

3’26

Year

47 shown

Date	Severity	What inspectors found	Visit
Jun 16, 2026	D · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Complaint
May 27, 2026	D · potential	Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.	Complaint
May 18, 2026	E · potential	Allow resident to participate in the development and implementation of his or her person-centered plan of care.	Complaint
Dec 5, 2025	D · potential	Ensure that residents are fully informed and understand their health status, care and treatments.	Routine
Dec 5, 2025	E · potential	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.	Routine
Dec 5, 2025	D · potential	Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.	Routine
Dec 5, 2025	D · potential	Assess the resident when there is a significant change in condition	Routine
Dec 5, 2025	D · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Routine
Dec 5, 2025	D · potential	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.	Routine
Dec 5, 2025	D · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Routine
Dec 5, 2025	D · potential	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	Routine
Dec 5, 2025	D · potential	Ensure medication error rates are not 5 percent or greater.	Routine
Dec 5, 2025	E · potential	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	Routine
Dec 5, 2025	D · potential	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.	Routine
Dec 5, 2025	D · potential	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.	Routine
Dec 5, 2025	F · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
Dec 5, 2025	D · potential	Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.	Routine
Dec 5, 2025	D · potential	Provide and implement an infection prevention and control program.	Routine
Sep 10, 2025	D · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Complaint
Nov 5, 2024	D · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Complaint
Oct 9, 2024	D · potential	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.	Complaint
Oct 9, 2024	D · potential	Respond appropriately to all alleged violations.	Complaint
Jun 26, 2024	D · potential	Ensure each resident receives an accurate assessment.	Routine
May 10, 2024	E · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Complaint
Apr 3, 2024	D · potential	Provide appropriate pressure ulcer care and prevent new ulcers from developing.	Complaint
Feb 5, 2024	D · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Complaint
Jul 12, 2021	D · potential	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.	Routine
Jul 12, 2021	D · potential	Ensure that residents are fully informed and understand their health status, care and treatments.	Routine
Jul 12, 2021	D · potential	Reasonably accommodate the needs and preferences of each resident.	Routine
Jul 12, 2021	D · potential	Ensure each resident receives an accurate assessment.	Routine
Jul 12, 2021	D · potential	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.	Routine
Jul 12, 2021	D · potential	PASARR screening for Mental disorders or Intellectual Disabilities	Routine
Jul 12, 2021	D · potential	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted	Routine
Jul 12, 2021	E · potential	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	Routine
Jul 12, 2021	D · potential	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.	Routine
Jul 12, 2021	D · potential	Provide for the safe, appropriate administration of IV fluids for a resident when needed.	Routine
Jul 12, 2021	D · potential	Provide safe, appropriate pain management for a resident who requires such services.	Routine
Jul 12, 2021	E · potential	Provide safe, appropriate dialysis care/services for a resident who requires such services.	Routine
Jul 12, 2021	E · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Routine
Jul 12, 2021	E · potential	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.	Routine
Jul 12, 2021	D · potential	Ensure each resident’s drug regimen must be free from unnecessary drugs.	Routine
Jul 12, 2021	E · potential	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.	Routine
Jul 12, 2021	E · potential	Ensure medication error rates are not 5 percent or greater.	Routine
Jul 12, 2021	D · potential	Ensure that residents are free from significant medication errors.	Routine
Jul 12, 2021	E · potential	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	Routine
Jul 12, 2021	E · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
Jul 12, 2021	E · potential	Provide and implement an infection prevention and control program.	Routine

Medicare's severity letters: A–C minimal harm, D–F potential for more than minimal harm, G–L actual harm or immediate danger. Source: CMS health deficiencies file, processed October 1, 2026.

Questions to ask on a visit

Pacific Hills Post Acute
370 Noble Court, Morgan Hill, CA 95037 · (408) 779-7346

Visit date: ____________ Spoke with: ______________________

How many nurses and aides work each shift, including nights and weekends?
How do you handle the most recent citations on your record?
Do you accept Medi-Cal if private funds run out?
Who will be the main contact for the family?
How do you prevent falls, pressure sores and infections?

Record on file

Certification: Medicare and Medi-Cal certified skilled nursing facility
Medicare number (CCN): 056037
Certified beds: 99
Legal owner: Granada Holdings LLC
Part of: Spyglass Healthcare

Full profile on Medicare's Care Compare. Source: CMS, processed October 1, 2026.

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Pacific Hills Post Acute

Inspection citations

Questions to ask on a visit

Record on file

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