Mountain View Healthcare Center, Mountain View, CA: Nursing home

Overall3★★★☆☆

Inspections2★★☆☆☆

Staffing3★★★☆☆

Quality5★★★★★

Federal fines$54,9121 fine

Inspection citations

8’21

6’23

12’24

30’25

4’26

Year

60 shown

Date	Severity	What inspectors found	Visit
Jul 15, 2026	D · potential	Ensure services provided by the nursing facility meet professional standards of quality.	Complaint
Jul 15, 2026	D · potential	Ensure each resident’s drug regimen must be free from unnecessary drugs.	Complaint
May 29, 2026	D · potential	Ensure that residents are fully informed and understand their health status, care and treatments.	Complaint
Jan 23, 2026	E · potential	Ensure services provided by the nursing facility meet professional standards of quality.	Complaint
Dec 4, 2025	D · potential	Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.	Complaint
Jul 8, 2025	D · potential	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.	Complaint
May 28, 2025	E · potential	Ensure services provided by the nursing facility meet professional standards of quality.	Complaint
May 28, 2025	E · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Complaint
May 23, 2025	E · potential	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.	Routine
May 23, 2025	D · potential	Allow residents to self-administer drugs if determined clinically appropriate.	Routine
May 23, 2025	D · potential	Reasonably accommodate the needs and preferences of each resident.	Routine
May 23, 2025	D · potential	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.	Routine
May 23, 2025	D · potential	Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.	Routine
May 23, 2025	D · potential	Ensure each resident receives an accurate assessment.	Routine
May 23, 2025	E · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Routine
May 23, 2025	E · potential	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.	Routine
May 23, 2025	D · potential	Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.	Routine
May 23, 2025	D · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Routine
May 23, 2025	E · potential	Provide safe and appropriate respiratory care for a resident when needed.	Routine
May 23, 2025	D · potential	Provide safe, appropriate dialysis care/services for a resident who requires such services.	Routine
May 23, 2025	D · potential	Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.	Routine
May 23, 2025	D · potential	Provide medically-related social services to help each resident achieve the highest possible quality of life.	Routine
May 23, 2025	E · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Routine
May 23, 2025	E · potential	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.	Routine
May 23, 2025	E · potential	Ensure each resident’s drug regimen must be free from unnecessary drugs.	Routine
May 23, 2025	D · potential	Ensure medication error rates are not 5 percent or greater.	Routine
May 23, 2025	D · potential	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	Routine
May 23, 2025	E · potential	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.	Routine
May 23, 2025	D · potential	Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.	Routine
May 23, 2025	E · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
May 23, 2025	E · potential	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	Routine
May 23, 2025	E · potential	Provide and implement an infection prevention and control program.	Routine
May 23, 2025	D · potential	Implement a program that monitors antibiotic use.	Routine
May 23, 2025	E · potential	Keep all essential equipment working safely.	Routine
Sep 3, 2024	E · potential	Keep residents' personal and medical records private and confidential.	Complaint
Aug 26, 2024	D · potential	Ensure each resident receives an accurate assessment.	Complaint
Aug 26, 2024	D · potential	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted	Complaint
Aug 26, 2024	D · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Complaint
Aug 23, 2024	E · potential	Provide and implement an infection prevention and control program.	Complaint
Jul 8, 2024	D · potential	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	Complaint
Jul 5, 2024	D · potential	Provide safe and appropriate respiratory care for a resident when needed.	Complaint
Jul 5, 2024	D · potential	Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.	Complaint
Jul 2, 2024	H · harm	Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.	Complaint
Jul 2, 2024	E · potential	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.	Complaint
Jun 4, 2024	E · potential	Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.	Complaint
Mar 7, 2024	E · potential	Ensure services provided by the nursing facility meet professional standards of quality.	Complaint
Nov 16, 2023	D · potential	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.	Routine
Nov 16, 2023	D · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Routine
Nov 16, 2023	F · potential	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.	Routine
Oct 25, 2023	D · potential	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.	Complaint
Oct 25, 2023	D · potential	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.	Complaint
Oct 25, 2023	D · potential	Ensure services provided by the nursing facility meet professional standards of quality.	Complaint
May 7, 2021	D · potential	Ensure services provided by the nursing facility meet professional standards of quality.	Routine
May 7, 2021	E · potential	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.	Routine
May 7, 2021	G · harm	Provide for the safe, appropriate administration of IV fluids for a resident when needed.	Routine
May 7, 2021	D · potential	Provide safe and appropriate respiratory care for a resident when needed.	Routine
May 7, 2021	D · potential	Ensure each resident’s drug regimen must be free from unnecessary drugs.	Routine
May 7, 2021	D · potential	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	Routine
May 7, 2021	E · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
May 7, 2021	F · potential	Provide and implement an infection prevention and control program.	Routine

Medicare's severity letters: A–C minimal harm, D–F potential for more than minimal harm, G–L actual harm or immediate danger. Source: CMS health deficiencies file, processed October 1, 2026.

Questions to ask on a visit

Mountain View Healthcare Center
2530 Solace Place, Mountain View, CA 94040 · (650) 961-6161

Visit date: ____________ Spoke with: ______________________

How many nurses and aides work each shift, including nights and weekends?
How do you handle the most recent citations on your record?
Do you accept Medi-Cal if private funds run out?
Who will be the main contact for the family?
How do you prevent falls, pressure sores and infections?

Record on file

Certification: Medicare and Medi-Cal certified skilled nursing facility
Medicare number (CCN): 055316
Certified beds: 129
Legal owner: Cirby Holdings LLC
Part of: Spyglass Healthcare

Full profile on Medicare's Care Compare. Source: CMS, processed October 1, 2026.

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