Inspection citations
19’22
4’23
20’24
11’25
7’26
61 shown
| Date | Severity | What inspectors found | Visit |
|---|---|---|---|
| Jun 18, 2026 | E · potential | Ensure that residents are fully informed and understand their health status, care and treatments. | Complaint |
| Jun 18, 2026 | E · potential | Keep residents' personal and medical records private and confidential. | Routine |
| Jun 18, 2026 | D · potential | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Routine |
| Jun 18, 2026 | D · potential | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | Routine |
| Jun 18, 2026 | D · potential | Ensure services provided by the nursing facility meet professional standards of quality. | Routine |
| Jun 18, 2026 | D · potential | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Routine |
| Jun 18, 2026 | E · potential | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Routine |
| Dec 16, 2025 | D · potential | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Complaint |
| Dec 16, 2025 | D · potential | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | Complaint |
| Aug 8, 2025 | D · potential | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Complaint |
| Jun 16, 2025 | D · potential | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | Complaint |
| Jun 3, 2025 | D · potential | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Complaint |
| Apr 16, 2025 | D · potential | Provide care and assistance to perform activities of daily living for any resident who is unable. | Complaint |
| Apr 16, 2025 | G · harm | Provide appropriate foot care. | Complaint |
| Apr 16, 2025 | D · potential | Provide safe, appropriate pain management for a resident who requires such services. | Complaint |
| Mar 12, 2025 | E · potential | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | Complaint |
| Mar 12, 2025 | E · potential | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | Complaint |
| Jan 22, 2025 | D · potential | Ensure services provided by the nursing facility meet professional standards of quality. | Complaint |
| Sep 27, 2024 | E · potential | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | Routine |
| Sep 27, 2024 | E · potential | Honor the resident's right to organize and participate in resident/family groups in the facility. | Routine |
| Sep 27, 2024 | E · potential | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | Routine |
| Sep 27, 2024 | E · potential | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Routine |
| Sep 27, 2024 | E · potential | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Routine |
| Sep 27, 2024 | E · potential | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Routine |
| Sep 27, 2024 | E · potential | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Routine |
| Sep 27, 2024 | E · potential | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | Routine |
| Sep 27, 2024 | E · potential | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | Routine |
| Sep 27, 2024 | D · potential | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | Routine |
| Sep 27, 2024 | F · potential | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Routine |
| Sep 27, 2024 | E · potential | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | Routine |
| Sep 27, 2024 | E · potential | Dispose of garbage and refuse properly. | Routine |
| Sep 27, 2024 | E · potential | Keep all essential equipment working safely. | Routine |
| Aug 13, 2024 | G · harm | Ensure that residents are fully informed and understand their health status, care and treatments. | Complaint |
| Aug 13, 2024 | G · harm | Ensure services provided by the nursing facility meet professional standards of quality. | Complaint |
| Aug 13, 2024 | D · potential | Provide and implement an infection prevention and control program. | Complaint |
| Feb 1, 2024 | E · potential | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Complaint |
| Feb 1, 2024 | E · potential | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | Complaint |
| Feb 1, 2024 | E · potential | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Complaint |
| Nov 21, 2023 | D · potential | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | Complaint |
| Nov 21, 2023 | D · potential | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | Complaint |
| Nov 21, 2023 | D · potential | Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. | Complaint |
| Nov 20, 2023 | D · potential | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Complaint |
| Aug 12, 2022 | E · potential | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | Routine |
| Aug 12, 2022 | E · potential | The resident has the right to receive notices in a format and a language he or she understands. | Routine |
| Aug 12, 2022 | E · potential | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | Routine |
| Aug 12, 2022 | E · potential | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Routine |
| Aug 12, 2022 | E · potential | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Routine |
| Aug 12, 2022 | E · potential | Respond appropriately to all alleged violations. | Routine |
| Aug 12, 2022 | D · potential | Provide care and assistance to perform activities of daily living for any resident who is unable. | Routine |
| Aug 12, 2022 | D · potential | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | Routine |
| Aug 12, 2022 | D · potential | Provide appropriate foot care. | Routine |
| Aug 12, 2022 | E · potential | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Routine |
| Aug 12, 2022 | E · potential | Provide safe and appropriate respiratory care for a resident when needed. | Routine |
| Aug 12, 2022 | D · potential | Provide safe, appropriate dialysis care/services for a resident who requires such services. | Routine |
| Aug 12, 2022 | F · potential | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | Routine |
| Aug 12, 2022 | F · potential | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | Routine |
| Aug 12, 2022 | F · potential | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | Routine |
| Aug 12, 2022 | F · potential | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Routine |
| Aug 12, 2022 | E · potential | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Routine |
| Aug 12, 2022 | F · potential | Provide and implement an infection prevention and control program. | Routine |
| Aug 12, 2022 | D · potential | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | Routine |
Medicare's severity letters: A–C minimal harm, D–F potential for more than minimal harm, G–L actual harm or immediate danger. Source: CMS health deficiencies file, processed October 1, 2026.
Questions to ask on a visit
Ridgeway Post Acute
523 Hayes Lane, Petaluma, CA 94952 · (707) 763-2457
Visit date: ____________ Spoke with: ______________________
Record on file
- Certification
- Medicare and Medi-Cal certified skilled nursing facility
- Medicare number (CCN)
- 555703
- Certified beds
- 79
- Legal owner
- Petaluma SNF Healthcare, LLC
- Part of
- Pacs Group
Full profile on Medicare's Care Compare. Source: CMS, processed October 1, 2026.
Is this your business, or is something wrong? Request a correction. It's free, and we never charge to be listed.
Other nursing homes in Petaluma
- Petaluma Post-Acute Rehabilitation5 of 5 stars overall
- North Bay Post Acute1 of 5 stars overall
- Vineyard Post Acute3 of 5 stars overall
- Hillcrest Post Acute5 of 5 stars overall