Inspection citations
12’19
10’22
1’23
4’24
7’25
34 shown
| Date | Severity | What inspectors found | Visit |
|---|---|---|---|
| Aug 28, 2025 | D · potential | Respond appropriately to all alleged violations. | Complaint |
| Aug 21, 2025 | D · potential | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | Complaint |
| Aug 7, 2025 | D · potential | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Complaint |
| May 8, 2025 | D · potential | Ensure each resident receives an accurate assessment. | Routine |
| May 8, 2025 | E · potential | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | Routine |
| May 8, 2025 | E · potential | Provide and implement an infection prevention and control program. | Routine |
| Apr 8, 2025 | D · potential | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Complaint |
| Oct 16, 2024 | D · potential | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Complaint |
| Sep 18, 2024 | D · potential | Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid. | Complaint |
| Mar 19, 2024 | D · potential | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Complaint |
| Feb 14, 2024 | D · potential | Ensure services provided by the nursing facility meet professional standards of quality. | Complaint |
| Dec 15, 2023 | D · potential | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | Complaint |
| Mar 17, 2022 | D · potential | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | Routine |
| Mar 17, 2022 | E · potential | Reasonably accommodate the needs and preferences of each resident. | Routine |
| Mar 17, 2022 | E · potential | Ensure services provided by the nursing facility meet professional standards of quality. | Routine |
| Mar 17, 2022 | D · potential | Provide care and assistance to perform activities of daily living for any resident who is unable. | Routine |
| Mar 17, 2022 | D · potential | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Routine |
| Mar 17, 2022 | D · potential | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | Routine |
| Mar 17, 2022 | D · potential | Ensure medication error rates are not 5 percent or greater. | Routine |
| Mar 17, 2022 | D · potential | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | Routine |
| Mar 17, 2022 | D · potential | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Routine |
| Mar 17, 2022 | E · potential | Provide and implement an infection prevention and control program. | Routine |
| Apr 11, 2019 | D · potential | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | Routine |
| Apr 11, 2019 | D · potential | Reasonably accommodate the needs and preferences of each resident. | Routine |
| Apr 11, 2019 | D · potential | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | Routine |
| Apr 11, 2019 | D · potential | Provide safe, appropriate dialysis care/services for a resident who requires such services. | Routine |
| Apr 11, 2019 | D · potential | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Routine |
| Apr 11, 2019 | D · potential | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | Routine |
| Apr 11, 2019 | D · potential | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | Routine |
| Apr 11, 2019 | D · potential | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | Routine |
| Apr 11, 2019 | D · potential | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Routine |
| Apr 11, 2019 | D · potential | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | Routine |
| Apr 11, 2019 | D · potential | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Routine |
| Apr 11, 2019 | E · potential | Provide and implement an infection prevention and control program. | Routine |
Medicare's severity letters: A–C minimal harm, D–F potential for more than minimal harm, G–L actual harm or immediate danger. Source: CMS health deficiencies file, processed October 1, 2026.
Questions to ask on a visit
Poway Healthcare Center
15632 Pomerado Road, Poway, CA 92064 · (858) 485-5153
Visit date: ____________ Spoke with: ______________________
Record on file
- Certification
- Medicare and Medi-Cal certified skilled nursing facility
- Medicare number (CCN)
- 555136
- Certified beds
- 99
- Legal owner
- Poplar Holdings LLC
- Part of
- Pacs Group
Full profile on Medicare's Care Compare. Source: CMS, processed October 1, 2026.
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