Inspection citations
2’19
20’23
4’24
9’25
1’26
36 shown
| Date | Severity | What inspectors found | Visit |
|---|---|---|---|
| May 27, 2026 | D · potential | Ensure each resident’s drug regimen must be free from unnecessary drugs. | Complaint |
| Feb 28, 2025 | D · potential | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | Complaint |
| Feb 13, 2025 | D · potential | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Complaint |
| Feb 13, 2025 | D · potential | Ensure services provided by the nursing facility meet professional standards of quality. | Routine |
| Feb 13, 2025 | D · potential | Provide safe and appropriate respiratory care for a resident when needed. | Routine |
| Feb 13, 2025 | E · potential | Ensure medication error rates are not 5 percent or greater. | Routine |
| Feb 13, 2025 | D · potential | Provide and implement an infection prevention and control program. | Routine |
| Jan 23, 2025 | D · potential | Keep residents' personal and medical records private and confidential. | Complaint |
| Jan 23, 2025 | F · potential | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Complaint |
| Jan 23, 2025 | D · potential | Provide and implement an infection prevention and control program. | Complaint |
| Jun 24, 2024 | D · potential | Provide care and assistance to perform activities of daily living for any resident who is unable. | Complaint |
| Jun 24, 2024 | D · potential | Provide safe, appropriate dialysis care/services for a resident who requires such services. | Complaint |
| Jun 24, 2024 | E · potential | Provide and implement an infection prevention and control program. | Complaint |
| Jun 14, 2024 | E · potential | Employ staff that are licensed, certified, or registered in accordance with state laws. | Complaint |
| Mar 10, 2023 | E · potential | Reasonably accommodate the needs and preferences of each resident. | Routine |
| Mar 10, 2023 | D · potential | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | Routine |
| Mar 10, 2023 | E · potential | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | Routine |
| Mar 10, 2023 | D · potential | Ensure each resident receives an accurate assessment. | Routine |
| Mar 10, 2023 | E · potential | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Routine |
| Mar 10, 2023 | D · potential | Ensure services provided by the nursing facility meet professional standards of quality. | Routine |
| Mar 10, 2023 | D · potential | Plan the resident's discharge to meet the resident's goals and needs. | Routine |
| Mar 10, 2023 | E · potential | Provide care and assistance to perform activities of daily living for any resident who is unable. | Routine |
| Mar 10, 2023 | E · potential | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Routine |
| Mar 10, 2023 | E · potential | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | Routine |
| Mar 10, 2023 | E · potential | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Routine |
| Mar 10, 2023 | E · potential | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | Routine |
| Mar 10, 2023 | E · potential | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | Routine |
| Mar 10, 2023 | E · potential | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | Routine |
| Mar 10, 2023 | E · potential | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | Routine |
| Mar 10, 2023 | D · potential | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | Routine |
| Mar 10, 2023 | F · potential | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Routine |
| Mar 10, 2023 | E · potential | Have a plan that describes the process for conducting QAPI and QAA activities. | Routine |
| Mar 10, 2023 | E · potential | Provide and implement an infection prevention and control program. | Routine |
| Mar 10, 2023 | F · potential | Keep all essential equipment working safely. | Routine |
| Sep 5, 2019 | D · potential | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | Routine |
| Sep 5, 2019 | D · potential | Provide safe and appropriate respiratory care for a resident when needed. | Routine |
Medicare's severity letters: A–C minimal harm, D–F potential for more than minimal harm, G–L actual harm or immediate danger. Source: CMS health deficiencies file, processed October 1, 2026.
Questions to ask on a visit
Quartz Hill Post Acute
2120 Benton Drive, Redding, CA 96003 · (530) 243-6317
Visit date: ____________ Spoke with: ______________________
Record on file
- Certification
- Medicare and Medi-Cal certified skilled nursing facility
- Medicare number (CCN)
- 555356
- Certified beds
- 115
- Legal owner
- Honolua Bay Holdings LLC
- Part of
- West Harbor Healthcare
Full profile on Medicare's Care Compare. Source: CMS, processed October 1, 2026.
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