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Nursing home · Medicare certified

Highland Care Center of Redlands

700 E Highland Ave, Redlands, CA 92374

(909) 793-2678 Compare Map
Overall4★★★★☆
Inspections3★★★☆☆
Staffing4★★★★☆
Quality5★★★★★
Federal finesNoneon record

Inspection citations

42 shown

DateSeverityWhat inspectors foundVisit
Jun 11, 2026 E · potential Ensure that residents are fully informed and understand their health status, care and treatments. Routine
Jun 11, 2026 D · potential Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. Routine
Jun 11, 2026 D · potential Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. Routine
Jun 11, 2026 E · potential Ensure each resident receives an accurate assessment. Routine
Jun 11, 2026 D · potential Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Routine
Jun 11, 2026 D · potential Ensure services provided by the nursing facility meet professional standards of quality. Routine
Jun 11, 2026 E · potential Provide appropriate treatment and care according to orders, resident’s preferences and goals. Routine
Jun 11, 2026 E · potential Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Routine
Jun 11, 2026 D · potential Provide safe and appropriate respiratory care for a resident when needed. Routine
Jun 11, 2026 D · potential Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Routine
Jun 11, 2026 D · potential Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Routine
Jun 11, 2026 D · potential Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Routine
Jun 11, 2026 D · potential Dispose of garbage and refuse properly. Routine
Sep 26, 2025 D · potential Develop and implement policies and procedures to prevent abuse, neglect, and theft. Complaint
Sep 25, 2025 D · potential Provide appropriate pressure ulcer care and prevent new ulcers from developing. Complaint
Mar 27, 2025 D · potential Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Complaint
Feb 21, 2025 E · potential Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Routine
Feb 21, 2025 D · potential Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Routine
Feb 21, 2025 D · potential Provide safe and appropriate respiratory care for a resident when needed. Routine
Feb 21, 2025 D · potential Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Routine
Feb 21, 2025 D · potential Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Routine
Feb 21, 2025 D · potential Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Routine
Feb 21, 2025 F · potential Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Routine
Feb 21, 2025 D · potential Provide and implement an infection prevention and control program. Routine
Feb 21, 2025 D · potential Keep all essential equipment working safely. Routine
Feb 21, 2025 B · minimal Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Routine
Feb 21, 2025 D · potential Make sure that a working call system is available in each resident's bathroom and bathing area. Routine
Nov 14, 2024 D · potential Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Complaint
Aug 22, 2024 D · potential Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Complaint
Dec 18, 2023 D · potential Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. Complaint
Jul 29, 2022 D · potential Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Routine
Jul 29, 2022 D · potential Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. Routine
Jul 29, 2022 D · potential Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Routine
Jul 29, 2022 D · potential Ensure each resident receives an accurate assessment. Routine
Jul 29, 2022 D · potential Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Routine
Jul 29, 2022 D · potential Provide safe and appropriate respiratory care for a resident when needed. Routine
Jul 29, 2022 D · potential Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Routine
Jul 29, 2022 D · potential Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Routine
Jul 29, 2022 F · potential Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Routine
Jul 29, 2022 D · potential Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Routine
Jul 29, 2022 D · potential Provide and implement an infection prevention and control program. Routine
Jul 29, 2022 B · minimal Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. Routine

Medicare's severity letters: A–C minimal harm, D–F potential for more than minimal harm, G–L actual harm or immediate danger. Source: CMS health deficiencies file, processed October 1, 2026.

Questions to ask on a visit

Highland Care Center of Redlands
700 E Highland Ave, Redlands, CA 92374 · (909) 793-2678

Visit date: ____________   Spoke with: ______________________

Record on file

Certification
Medicare and Medi-Cal certified skilled nursing facility
Medicare number (CCN)
055650
Certified beds
80
Legal owner
Ag Redlands LLC
Part of
Cambridge Healthcare Services

Full profile on Medicare's Care Compare. Source: CMS, processed October 1, 2026.

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