Hillcrest Nursing Home, San Bernardino, CA: Nursing home

Overall5★★★★★

Inspections5★★★★★

Staffing3★★★☆☆

Quality5★★★★★

Federal finesNoneon record

Inspection citations

11’22

6’24

3’25

Year

20 shown

Date	Severity	What inspectors found	Visit
Nov 18, 2025	D · potential	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.	Routine
Nov 18, 2025	D · potential	Implement a program that monitors antibiotic use.	Routine
Nov 18, 2025	B · minimal	Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.	Routine
Jul 26, 2024	D · potential	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.	Routine
Jul 26, 2024	D · potential	Ensure each resident receives an accurate assessment.	Routine
Jul 26, 2024	E · potential	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.	Routine
Jul 26, 2024	F · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
Jul 26, 2024	D · potential	Provide and implement an infection prevention and control program.	Routine
Jul 26, 2024	B · minimal	Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.	Routine
Mar 3, 2022	E · potential	Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.	Routine
Mar 3, 2022	D · potential	Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.	Routine
Mar 3, 2022	D · potential	Assure that each resident’s assessment is updated at least once every 3 months.	Routine
Mar 3, 2022	D · potential	Ensure each resident receives an accurate assessment.	Routine
Mar 3, 2022	D · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Routine
Mar 3, 2022	D · potential	Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.	Routine
Mar 3, 2022	E · potential	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.	Routine
Mar 3, 2022	F · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
Mar 3, 2022	D · potential	Provide and implement an infection prevention and control program.	Routine
Mar 3, 2022	B · minimal	Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.	Routine
Mar 3, 2022	D · potential	Have policies on smoking.	Routine

Medicare's severity letters: A–C minimal harm, D–F potential for more than minimal harm, G–L actual harm or immediate danger. Source: CMS health deficiencies file, processed October 1, 2026.

Questions to ask on a visit

Hillcrest Nursing Home
4280 Cypress Drive, San Bernardino, CA 92407 · (909) 882-2965

Visit date: ____________ Spoke with: ______________________

How many nurses and aides work each shift, including nights and weekends?
How do you handle the most recent citations on your record?
Do you accept Medi-Cal if private funds run out?
Who will be the main contact for the family?
How do you prevent falls, pressure sores and infections?

Record on file

Certification: Medicare and Medi-Cal certified skilled nursing facility
Medicare number (CCN): 555890
Certified beds: 59
Legal owner: Marna Health Services INC

Full profile on Medicare's Care Compare. Source: CMS, processed October 1, 2026.

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