Westwood Post Acute, San Jose, CA: Nursing home

Overall2★★☆☆☆

Inspections1★☆☆☆☆

Staffing3★★★☆☆

Quality5★★★★★

Federal fines$31,9362 fines

Inspection citations

16’21

33’23

7’24

23’25

13’26

Year

92 shown

Date	Severity	What inspectors found	Visit
Aug 20, 2026	D · potential	Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.	Complaint
Jul 29, 2026	D · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Complaint
Jun 10, 2026	D · potential	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.	Complaint
May 29, 2026	D · potential	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.	Complaint
May 29, 2026	D · potential	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.	Complaint
May 19, 2026	D · potential	Allow resident to participate in the development and implementation of his or her person-centered plan of care.	Complaint
May 15, 2026	G · harm	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Complaint
May 14, 2026	D · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Complaint
May 8, 2026	D · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Complaint
Apr 22, 2026	D · potential	Provide care and assistance to perform activities of daily living for any resident who is unable.	Complaint
Apr 22, 2026	D · potential	Provide and implement an infection prevention and control program.	Complaint
Apr 21, 2026	G · harm	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Complaint
Mar 26, 2026	D · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Complaint
Aug 19, 2025	D · potential	Reasonably accommodate the needs and preferences of each resident.	Complaint
Aug 19, 2025	D · potential	Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.	Complaint
Jul 9, 2025	D · potential	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.	Complaint
Apr 18, 2025	E · potential	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.	Routine
Apr 18, 2025	D · potential	Keep residents' personal and medical records private and confidential.	Routine
Apr 18, 2025	E · potential	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.	Complaint
Apr 18, 2025	E · potential	Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.	Complaint
Apr 18, 2025	D · potential	PASARR screening for Mental disorders or Intellectual Disabilities	Routine
Apr 18, 2025	D · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Routine
Apr 18, 2025	D · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Routine
Apr 18, 2025	E · potential	Provide appropriate pressure ulcer care and prevent new ulcers from developing.	Routine
Apr 18, 2025	D · potential	Provide appropriate foot care.	Routine
Apr 18, 2025	E · potential	Provide safe and appropriate respiratory care for a resident when needed.	Routine
Apr 18, 2025	E · potential	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.	Routine
Apr 18, 2025	E · potential	Post nurse staffing information every day.	Routine
Apr 18, 2025	E · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Routine
Apr 18, 2025	D · potential	Ensure each resident’s drug regimen must be free from unnecessary drugs.	Routine
Apr 18, 2025	E · potential	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.	Routine
Apr 18, 2025	E · potential	Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.	Routine
Apr 18, 2025	E · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
Apr 18, 2025	E · potential	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	Routine
Apr 18, 2025	F · potential	Provide and implement an infection prevention and control program.	Routine
Jan 21, 2025	D · potential	Prepare residents for a safe transfer or discharge from the nursing home.	Complaint
Dec 23, 2024	D · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Complaint
Dec 23, 2024	D · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Complaint
Jun 11, 2024	D · potential	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.	Complaint
May 13, 2024	D · potential	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.	Complaint
Apr 29, 2024	D · potential	Ensure services provided by the nursing facility meet professional standards of quality.	Complaint
Feb 27, 2024	D · potential	Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.	Complaint
Jan 31, 2024	E · potential	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.	Complaint
Nov 21, 2023	D · potential	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.	Routine
Nov 21, 2023	E · potential	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.	Routine
Nov 21, 2023	D · potential	Assure that each resident’s assessment is updated at least once every 3 months.	Routine
Nov 21, 2023	D · potential	Ensure each resident receives an accurate assessment.	Complaint
Nov 21, 2023	D · potential	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.	Routine
Nov 21, 2023	E · potential	Ensure services provided by the nursing facility meet professional standards of quality.	Complaint
Nov 21, 2023	D · potential	Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.	Routine
Nov 21, 2023	D · potential	Provide activities to meet all resident's needs.	Routine
Nov 21, 2023	D · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Routine
Nov 21, 2023	D · potential	Assist a resident in gaining access to vision and hearing services.	Routine
Nov 21, 2023	D · potential	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.	Complaint
Nov 21, 2023	D · potential	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.	Routine
Nov 21, 2023	E · potential	Provide enough food/fluids to maintain a resident's health.	Routine
Nov 21, 2023	D · potential	Provide safe and appropriate respiratory care for a resident when needed.	Routine
Nov 21, 2023	D · potential	Provide safe, appropriate dialysis care/services for a resident who requires such services.	Routine
Nov 21, 2023	F · potential	Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.	Routine
Nov 21, 2023	E · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Routine
Nov 21, 2023	D · potential	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.	Routine
Nov 21, 2023	D · potential	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.	Routine
Nov 21, 2023	D · potential	Ensure medication error rates are not 5 percent or greater.	Routine
Nov 21, 2023	E · potential	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	Routine
Nov 21, 2023	F · potential	Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.	Routine
Nov 21, 2023	F · potential	Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.	Routine
Nov 21, 2023	F · potential	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.	Routine
Nov 21, 2023	D · potential	Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.	Routine
Nov 21, 2023	F · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
Nov 21, 2023	F · potential	Have a policy regarding use and storage of foods brought to residents by family and other visitors.	Routine
Nov 21, 2023	F · potential	Provide and implement an infection prevention and control program.	Complaint
Nov 21, 2023	F · potential	Keep all essential equipment working safely.	Routine
Nov 21, 2023	F · potential	Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.	Routine
Nov 6, 2023	D · potential	Ensure services provided by the nursing facility meet professional standards of quality.	Complaint
Oct 27, 2023	D · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Complaint
Oct 16, 2023	E · potential	Ensure services provided by the nursing facility meet professional standards of quality.	Complaint
Apr 26, 2021	E · potential	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.	Routine
Apr 26, 2021	D · potential	Reasonably accommodate the needs and preferences of each resident.	Routine
Apr 26, 2021	D · potential	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.	Routine
Apr 26, 2021	D · potential	Develop and implement policies and procedures to prevent abuse, neglect, and theft.	Routine
Apr 26, 2021	E · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Routine
Apr 26, 2021	D · potential	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	Routine
Apr 26, 2021	D · potential	Provide safe and appropriate respiratory care for a resident when needed.	Routine
Apr 26, 2021	E · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Routine
Apr 26, 2021	D · potential	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.	Routine
Apr 26, 2021	D · potential	Ensure medication error rates are not 5 percent or greater.	Routine
Apr 26, 2021	F · potential	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	Routine
Apr 26, 2021	E · potential	Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.	Routine
Apr 26, 2021	E · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
Apr 26, 2021	E · potential	Dispose of garbage and refuse properly.	Routine
Apr 26, 2021	F · potential	Provide and implement an infection prevention and control program.	Routine
Apr 26, 2021	D · potential	Keep all essential equipment working safely.	Routine

Medicare's severity letters: A–C minimal harm, D–F potential for more than minimal harm, G–L actual harm or immediate danger. Source: CMS health deficiencies file, processed October 1, 2026.

Questions to ask on a visit

Westwood Post Acute
1601 Petersen Avenue, San Jose, CA 95129 · (408) 253-7502

Visit date: ____________ Spoke with: ______________________

How many nurses and aides work each shift, including nights and weekends?
How do you handle the most recent citations on your record?
Do you accept Medi-Cal if private funds run out?
Who will be the main contact for the family?
How do you prevent falls, pressure sores and infections?

Record on file

Certification: Medicare and Medi-Cal certified skilled nursing facility
Medicare number (CCN): 055750
Certified beds: 258
Legal owner: Glacier Bay Holdings LLC
Part of: Links Healthcare Group

Full profile on Medicare's Care Compare. Source: CMS, processed October 1, 2026.

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Westwood Post Acute

Inspection citations

Questions to ask on a visit

Record on file

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