Independent research · Occupancy & availability
How full is this provider?
We separate historical occupancy, licensed or reported capacity, and openings that are confirmed today. These are different facts.
Occupancy alone is not a quality rating. An empty bed may be unstaffed or unsuitable for a particular resident. For agencies that deliver care at home, conventional bed occupancy does not apply.
Inspection citations
65 shown
| Date | Severity | What inspectors found | Visit |
|---|---|---|---|
| Jul 29, 2026 | D · potential | Reasonably accommodate the needs and preferences of each resident. | Complaint |
| May 26, 2026 | D · potential | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | Complaint |
| May 26, 2026 | B · minimal | Post nurse staffing information every day. | Complaint |
| May 26, 2026 | D · potential | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Complaint |
| Apr 20, 2026 | D · potential | Ensure that residents are fully informed and understand their health status, care and treatments. | Complaint |
| Jan 22, 2026 | D · potential | Allow residents to self-administer drugs if determined clinically appropriate. | Routine |
| Jan 22, 2026 | B · minimal | Reasonably accommodate the needs and preferences of each resident. | Routine |
| Jan 22, 2026 | D · potential | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Routine |
| Jan 22, 2026 | D · potential | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | Routine |
| Jan 22, 2026 | D · potential | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | Routine |
| Jan 22, 2026 | D · potential | Provide safe and appropriate respiratory care for a resident when needed. | Routine |
| Jan 22, 2026 | D · potential | Provide safe, appropriate dialysis care/services for a resident who requires such services. | Routine |
| Jan 22, 2026 | D · potential | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | Routine |
| Jan 22, 2026 | D · potential | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | Routine |
| Jan 22, 2026 | E · potential | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Routine |
| Jan 22, 2026 | B · minimal | Dispose of garbage and refuse properly. | Routine |
| Jan 22, 2026 | D · potential | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | Routine |
| Jan 22, 2026 | E · potential | Provide and implement an infection prevention and control program. | Routine |
| Jan 22, 2026 | D · potential | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | Routine |
| Oct 15, 2025 | D · potential | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | Complaint |
| Jul 15, 2025 | B · minimal | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Complaint |
| Jul 15, 2025 | B · minimal | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | Complaint |
| Jul 15, 2025 | D · potential | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | Complaint |
| May 23, 2025 | B · minimal | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Complaint |
| Nov 15, 2024 | B · minimal | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | Complaint |
| Nov 15, 2024 | D · potential | Allow residents to self-administer drugs if determined clinically appropriate. | Routine |
| Nov 15, 2024 | D · potential | Honor the resident's right to organize and participate in resident/family groups in the facility. | Routine |
| Nov 15, 2024 | B · minimal | The resident has the right to receive notices in a format and a language he or she understands. | Complaint |
| Nov 15, 2024 | D · potential | PASARR screening for Mental disorders or Intellectual Disabilities | Routine |
| Nov 15, 2024 | B · minimal | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | Complaint |
| Nov 15, 2024 | D · potential | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Routine |
| Nov 15, 2024 | D · potential | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | Routine |
| Nov 15, 2024 | D · potential | Provide safe and appropriate respiratory care for a resident when needed. | Routine |
| Nov 15, 2024 | D · potential | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Routine |
| Nov 15, 2024 | D · potential | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | Routine |
| Nov 15, 2024 | D · potential | Ensure medication error rates are not 5 percent or greater. | Routine |
| Nov 15, 2024 | D · potential | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Routine |
| Nov 15, 2024 | D · potential | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | Routine |
| Nov 15, 2024 | D · potential | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | Routine |
| Nov 15, 2024 | D · potential | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | Complaint |
| Nov 15, 2024 | D · potential | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | Routine |
| Nov 15, 2024 | E · potential | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Routine |
| Nov 15, 2024 | B · minimal | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Routine |
| Nov 15, 2024 | D · potential | Provide and implement an infection prevention and control program. | Routine |
| Nov 15, 2024 | D · potential | Implement a program that monitors antibiotic use. | Routine |
| Nov 15, 2024 | D · potential | Keep all essential equipment working safely. | Routine |
| Nov 15, 2024 | D · potential | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | Routine |
| Dec 12, 2023 | G · harm | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Complaint |
| Nov 17, 2023 | D · potential | Allow residents to self-administer drugs if determined clinically appropriate. | Routine |
| Nov 17, 2023 | D · potential | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | Routine |
| Nov 17, 2023 | D · potential | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Routine |
| Nov 17, 2023 | D · potential | Provide activities to meet all resident's needs. | Routine |
| Nov 17, 2023 | D · potential | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | Routine |
| Nov 17, 2023 | D · potential | Provide safe and appropriate respiratory care for a resident when needed. | Routine |
| Nov 17, 2023 | D · potential | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Routine |
| Nov 17, 2023 | D · potential | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | Routine |
| Nov 17, 2023 | D · potential | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Routine |
| Nov 17, 2023 | D · potential | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | Routine |
| Nov 17, 2023 | D · potential | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | Routine |
| Nov 17, 2023 | F · potential | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Routine |
| Nov 17, 2023 | D · potential | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | Routine |
| Nov 17, 2023 | B · minimal | Provide and implement an infection prevention and control program. | Routine |
| Nov 17, 2023 | D · potential | Implement a program that monitors antibiotic use. | Routine |
| Nov 17, 2023 | D · potential | Keep all essential equipment working safely. | Routine |
| Nov 17, 2023 | D · potential | Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. | Routine |
Medicare's severity letters: A–C minimal harm, D–F potential for more than minimal harm, G–L actual harm or immediate danger. Source: CMS health deficiencies file, processed October 1, 2026.
Questions to ask on a visit
San Juan Hills Healthcare Center
31741 Rancho Viejo Road, San Juan Capistrano, CA 92675 · (949) 248-8855
Visit date: ____________ Spoke with: ______________________
Record on file
- Certification
- Medicare and Medi-Cal certified skilled nursing facility
- Medicare number (CCN)
- 555763
- Certified beds
- 45
- Legal owner
- Asrv LLC
- Part of
- Aspen Skilled Healthcare
Full profile on Medicare's Care Compare. Source: CMS, processed October 1, 2026.
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