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Nursing home · Medicare certified

San Juan Hills Healthcare Center

31741 Rancho Viejo Road, San Juan Capistrano, CA 92675

(949) 248-8855 Compare Map

Independent research · Occupancy & availability

How full is this provider?

We separate historical occupancy, licensed or reported capacity, and openings that are confirmed today. These are different facts.

Awaiting a reliable source
Historical census / certified bedsNot publicly reportedNo facility-level report confirmed yet
Medicare-certified beds45 medicare-certified bedsUnknown does not mean zero or vacant
Current openings / admissionsNot verifiedAsk about openings, appropriate level of care, fees and any waitlist.

Occupancy alone is not a quality rating. An empty bed may be unstaffed or unsuitable for a particular resident. For agencies that deliver care at home, conventional bed occupancy does not apply.

How we verify this information
Overall4★★★★☆
Inspections3★★★☆☆
Staffing3★★★☆☆
Quality5★★★★★
Federal finesNoneon record

Inspection citations

65 shown

DateSeverityWhat inspectors foundVisit
Jul 29, 2026 D · potential Reasonably accommodate the needs and preferences of each resident. Complaint
May 26, 2026 D · potential Provide appropriate treatment and care according to orders, resident’s preferences and goals. Complaint
May 26, 2026 B · minimal Post nurse staffing information every day. Complaint
May 26, 2026 D · potential Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Complaint
Apr 20, 2026 D · potential Ensure that residents are fully informed and understand their health status, care and treatments. Complaint
Jan 22, 2026 D · potential Allow residents to self-administer drugs if determined clinically appropriate. Routine
Jan 22, 2026 B · minimal Reasonably accommodate the needs and preferences of each resident. Routine
Jan 22, 2026 D · potential Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Routine
Jan 22, 2026 D · potential Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Routine
Jan 22, 2026 D · potential Provide for the safe, appropriate administration of IV fluids for a resident when needed. Routine
Jan 22, 2026 D · potential Provide safe and appropriate respiratory care for a resident when needed. Routine
Jan 22, 2026 D · potential Provide safe, appropriate dialysis care/services for a resident who requires such services. Routine
Jan 22, 2026 D · potential Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Routine
Jan 22, 2026 D · potential Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Routine
Jan 22, 2026 E · potential Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Routine
Jan 22, 2026 B · minimal Dispose of garbage and refuse properly. Routine
Jan 22, 2026 D · potential Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Routine
Jan 22, 2026 E · potential Provide and implement an infection prevention and control program. Routine
Jan 22, 2026 D · potential Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. Routine
Oct 15, 2025 D · potential Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Complaint
Jul 15, 2025 B · minimal Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Complaint
Jul 15, 2025 B · minimal Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Complaint
Jul 15, 2025 D · potential Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Complaint
May 23, 2025 B · minimal Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Complaint
Nov 15, 2024 B · minimal Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Complaint
Nov 15, 2024 D · potential Allow residents to self-administer drugs if determined clinically appropriate. Routine
Nov 15, 2024 D · potential Honor the resident's right to organize and participate in resident/family groups in the facility. Routine
Nov 15, 2024 B · minimal The resident has the right to receive notices in a format and a language he or she understands. Complaint
Nov 15, 2024 D · potential PASARR screening for Mental disorders or Intellectual Disabilities Routine
Nov 15, 2024 B · minimal Provide appropriate treatment and care according to orders, resident’s preferences and goals. Complaint
Nov 15, 2024 D · potential Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Routine
Nov 15, 2024 D · potential Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Routine
Nov 15, 2024 D · potential Provide safe and appropriate respiratory care for a resident when needed. Routine
Nov 15, 2024 D · potential Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Routine
Nov 15, 2024 D · potential Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Routine
Nov 15, 2024 D · potential Ensure medication error rates are not 5 percent or greater. Routine
Nov 15, 2024 D · potential Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Routine
Nov 15, 2024 D · potential Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Routine
Nov 15, 2024 D · potential Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Routine
Nov 15, 2024 D · potential Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Complaint
Nov 15, 2024 D · potential Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. Routine
Nov 15, 2024 E · potential Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Routine
Nov 15, 2024 B · minimal Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Routine
Nov 15, 2024 D · potential Provide and implement an infection prevention and control program. Routine
Nov 15, 2024 D · potential Implement a program that monitors antibiotic use. Routine
Nov 15, 2024 D · potential Keep all essential equipment working safely. Routine
Nov 15, 2024 D · potential Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. Routine
Dec 12, 2023 G · harm Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Complaint
Nov 17, 2023 D · potential Allow residents to self-administer drugs if determined clinically appropriate. Routine
Nov 17, 2023 D · potential Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. Routine
Nov 17, 2023 D · potential Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Routine
Nov 17, 2023 D · potential Provide activities to meet all resident's needs. Routine
Nov 17, 2023 D · potential Provide appropriate treatment and care according to orders, resident’s preferences and goals. Routine
Nov 17, 2023 D · potential Provide safe and appropriate respiratory care for a resident when needed. Routine
Nov 17, 2023 D · potential Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Routine
Nov 17, 2023 D · potential Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Routine
Nov 17, 2023 D · potential Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Routine
Nov 17, 2023 D · potential Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. Routine
Nov 17, 2023 D · potential Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Routine
Nov 17, 2023 F · potential Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Routine
Nov 17, 2023 D · potential Have a policy regarding use and storage of foods brought to residents by family and other visitors. Routine
Nov 17, 2023 B · minimal Provide and implement an infection prevention and control program. Routine
Nov 17, 2023 D · potential Implement a program that monitors antibiotic use. Routine
Nov 17, 2023 D · potential Keep all essential equipment working safely. Routine
Nov 17, 2023 D · potential Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. Routine

Medicare's severity letters: A–C minimal harm, D–F potential for more than minimal harm, G–L actual harm or immediate danger. Source: CMS health deficiencies file, processed October 1, 2026.

Questions to ask on a visit

Record on file

Certification
Medicare and Medi-Cal certified skilled nursing facility
Medicare number (CCN)
555763
Certified beds
45
Legal owner
Asrv LLC
Part of
Aspen Skilled Healthcare

Full profile on Medicare's Care Compare. Source: CMS, processed October 1, 2026.

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