Inspection citations
10’23
21’24
14’25
16’26
61 shown
| Date | Severity | What inspectors found | Visit |
|---|---|---|---|
| Aug 14, 2026 | D · potential | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | Routine |
| Aug 14, 2026 | D · potential | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Routine |
| Aug 14, 2026 | D · potential | Ensure services provided by the nursing facility meet professional standards of quality. | Routine |
| Aug 14, 2026 | D · potential | Provide care and assistance to perform activities of daily living for any resident who is unable. | Routine |
| Aug 14, 2026 | E · potential | Provide safe and appropriate respiratory care for a resident when needed. | Routine |
| Aug 14, 2026 | F · potential | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | Routine |
| Aug 14, 2026 | E · potential | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | Routine |
| Aug 14, 2026 | F · potential | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Routine |
| Aug 14, 2026 | F · potential | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | Routine |
| Aug 14, 2026 | D · potential | Provide and implement an infection prevention and control program. | Routine |
| Aug 14, 2026 | D · potential | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | Routine |
| Jun 15, 2026 | D · potential | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | Complaint |
| May 28, 2026 | D · potential | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Complaint |
| May 27, 2026 | D · potential | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Complaint |
| Feb 19, 2026 | D · potential | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Complaint |
| Feb 19, 2026 | D · potential | Respond appropriately to all alleged violations. | Complaint |
| Jul 3, 2025 | D · potential | Allow residents to self-administer drugs if determined clinically appropriate. | Routine |
| Jul 3, 2025 | D · potential | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | Routine |
| Jul 3, 2025 | D · potential | Respond appropriately to all alleged violations. | Complaint |
| Jul 3, 2025 | D · potential | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | Routine |
| Jul 3, 2025 | D · potential | Assess the resident when there is a significant change in condition | Routine |
| Jul 3, 2025 | D · potential | Ensure services provided by the nursing facility meet professional standards of quality. | Routine |
| Jul 3, 2025 | K · harm | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Complaint |
| Jul 3, 2025 | D · potential | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | Routine |
| Jul 3, 2025 | D · potential | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | Routine |
| Jul 3, 2025 | E · potential | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Routine |
| Jul 3, 2025 | F · potential | Hire a qualified full-time social worker in a facility with more than 120 beds. | Routine |
| Jul 3, 2025 | D · potential | Develop and implement policies and procedures for flu and pneumonia vaccinations. | Routine |
| Jul 3, 2025 | D · potential | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | Routine |
| Jul 3, 2025 | E · potential | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | Routine |
| Mar 21, 2024 | E · potential | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | Routine |
| Mar 21, 2024 | D · potential | Reasonably accommodate the needs and preferences of each resident. | Complaint |
| Mar 21, 2024 | G · harm | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Complaint |
| Mar 21, 2024 | D · potential | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Routine |
| Mar 21, 2024 | E · potential | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | Complaint |
| Mar 21, 2024 | G · harm | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | Routine |
| Mar 21, 2024 | D · potential | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Complaint |
| Mar 21, 2024 | D · potential | Post nurse staffing information every day. | Routine |
| Mar 21, 2024 | D · potential | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Routine |
| Mar 21, 2024 | D · potential | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | Routine |
| Mar 21, 2024 | D · potential | Ensure each resident’s drug regimen must be free from unnecessary drugs. | Routine |
| Mar 21, 2024 | E · potential | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | Routine |
| Mar 21, 2024 | E · potential | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Routine |
| Mar 21, 2024 | F · potential | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | Routine |
| Mar 21, 2024 | F · potential | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | Routine |
| Mar 21, 2024 | F · potential | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Routine |
| Mar 21, 2024 | D · potential | Dispose of garbage and refuse properly. | Routine |
| Mar 21, 2024 | D · potential | Provide and implement an infection prevention and control program. | Routine |
| Mar 21, 2024 | D · potential | Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program. | Routine |
| Feb 15, 2024 | G · harm | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | Complaint |
| Jan 30, 2024 | D · potential | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | Complaint |
| Oct 20, 2023 | J · harm | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Complaint |
| Oct 20, 2023 | D · potential | Protect each resident from the wrongful use of the resident's belongings or money. | Complaint |
| Oct 20, 2023 | J · harm | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | Complaint |
| Oct 20, 2023 | G · harm | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Complaint |
| Oct 20, 2023 | H · harm | Respond appropriately to all alleged violations. | Complaint |
| Oct 20, 2023 | D · potential | Ensure each resident receives an accurate assessment. | Complaint |
| Oct 20, 2023 | D · potential | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | Complaint |
| Oct 20, 2023 | D · potential | Ensure services provided by the nursing facility meet professional standards of quality. | Complaint |
| Oct 20, 2023 | G · harm | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Complaint |
| Oct 20, 2023 | G · harm | Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them. | Complaint |
Medicare's severity letters: A–C minimal harm, D–F potential for more than minimal harm, G–L actual harm or immediate danger. Source: CMS health deficiencies file, processed October 1, 2026.
Questions to ask on a visit
San Mateo Medical Center D/P SNF
222 West 39th Avenue, San Mateo, CA 94403 · (650) 573-3678
Visit date: ____________ Spoke with: ______________________
Record on file
- Certification
- Medicare and Medi-Cal certified skilled nursing facility
- Medicare number (CCN)
- 555034
- Certified beds
- 345
- Legal owner
- County of San Mateo
Full profile on Medicare's Care Compare. Source: CMS, processed October 1, 2026.
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