Citrus Post-Acute, Santa Ana, CA: Nursing home

Overall3★★★☆☆

Inspections2★★☆☆☆

Staffing3★★★☆☆

Quality5★★★★★

Federal finesNoneon record

Inspection citations

13’22

1’23

42’24

29’25

5’26

Year

90 shown

Date	Severity	What inspectors found	Visit
May 19, 2026	D · potential	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.	Complaint
May 19, 2026	D · potential	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.	Complaint
May 19, 2026	D · potential	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	Complaint
Feb 17, 2026	B · minimal	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Complaint
Feb 17, 2026	B · minimal	Provide appropriate pressure ulcer care and prevent new ulcers from developing.	Complaint
Nov 26, 2025	D · potential	Not hire anyone with a finding of abuse, neglect, exploitation, or theft.	Complaint
Jul 17, 2025	B · minimal	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.	Complaint
May 13, 2025	D · potential	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.	Routine
May 13, 2025	D · potential	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.	Routine
May 13, 2025	D · potential	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.	Complaint
May 13, 2025	D · potential	Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.	Routine
May 13, 2025	B · minimal	Ensure each resident receives an accurate assessment.	Routine
May 13, 2025	B · minimal	Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.	Routine
May 13, 2025	B · minimal	PASARR screening for Mental disorders or Intellectual Disabilities	Routine
May 13, 2025	B · minimal	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Routine
May 13, 2025	D · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Routine
May 13, 2025	D · potential	Provide enough food/fluids to maintain a resident's health.	Routine
May 13, 2025	D · potential	Provide safe and appropriate respiratory care for a resident when needed.	Routine
May 13, 2025	D · potential	Provide safe, appropriate pain management for a resident who requires such services.	Routine
May 13, 2025	D · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Routine
May 13, 2025	D · potential	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.	Routine
May 13, 2025	D · potential	Ensure each resident’s drug regimen must be free from unnecessary drugs.	Routine
May 13, 2025	D · potential	Ensure medication error rates are not 5 percent or greater.	Routine
May 13, 2025	E · potential	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	Routine
May 13, 2025	D · potential	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.	Routine
May 13, 2025	D · potential	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.	Routine
May 13, 2025	B · minimal	Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.	Routine
May 13, 2025	E · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
May 13, 2025	E · potential	Have a policy regarding use and storage of foods brought to residents by family and other visitors.	Routine
May 13, 2025	B · minimal	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	Routine
May 13, 2025	B · minimal	Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.	Routine
May 13, 2025	E · potential	Provide and implement an infection prevention and control program.	Routine
May 13, 2025	E · potential	Implement a program that monitors antibiotic use.	Routine
Feb 13, 2025	D · potential	Provide safe, appropriate dialysis care/services for a resident who requires such services.	Complaint
Aug 22, 2024	D · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Complaint
Aug 22, 2024	D · potential	Provide for the safe, appropriate administration of IV fluids for a resident when needed.	Complaint
Aug 22, 2024	D · potential	Ensure that residents are free from significant medication errors.	Complaint
Jul 30, 2024	E · potential	Provide and implement an infection prevention and control program.	Complaint
Jun 21, 2024	D · potential	Ensure that residents are fully informed and understand their health status, care and treatments.	Routine
Jun 21, 2024	D · potential	Allow residents to self-administer drugs if determined clinically appropriate.	Routine
Jun 21, 2024	D · potential	Reasonably accommodate the needs and preferences of each resident.	Routine
Jun 21, 2024	D · potential	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.	Routine
Jun 21, 2024	B · minimal	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.	Routine
Jun 21, 2024	D · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Routine
Jun 21, 2024	D · potential	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	Complaint
Jun 21, 2024	D · potential	Provide enough food/fluids to maintain a resident's health.	Routine
Jun 21, 2024	D · potential	Provide for the safe, appropriate administration of IV fluids for a resident when needed.	Routine
Jun 21, 2024	D · potential	Provide safe and appropriate respiratory care for a resident when needed.	Routine
Jun 21, 2024	D · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Routine
Jun 21, 2024	D · potential	Ensure each resident’s drug regimen must be free from unnecessary drugs.	Routine
Jun 21, 2024	D · potential	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.	Routine
Jun 21, 2024	D · potential	Ensure medication error rates are not 5 percent or greater.	Routine
Jun 21, 2024	D · potential	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	Routine
Jun 21, 2024	D · potential	Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.	Routine
Jun 21, 2024	E · potential	Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.	Routine
Jun 21, 2024	D · potential	Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.	Routine
Jun 21, 2024	E · potential	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.	Routine
Jun 21, 2024	D · potential	Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.	Routine
Jun 21, 2024	E · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
Jun 21, 2024	D · potential	Have a policy regarding use and storage of foods brought to residents by family and other visitors.	Routine
Jun 21, 2024	B · minimal	Dispose of garbage and refuse properly.	Routine
Jun 21, 2024	D · potential	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	Complaint
Jun 21, 2024	E · potential	Provide and implement an infection prevention and control program.	Routine
Jun 21, 2024	E · potential	Keep all essential equipment working safely.	Routine
Jun 21, 2024	D · potential	Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.	Complaint
Jun 21, 2024	D · potential	Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.	Routine
May 10, 2024	D · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Complaint
May 10, 2024	D · potential	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.	Complaint
May 10, 2024	D · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Complaint
May 10, 2024	D · potential	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	Complaint
Apr 3, 2024	D · potential	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.	Complaint
Apr 3, 2024	D · potential	Respond appropriately to all alleged violations.	Complaint
Apr 3, 2024	B · minimal	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.	Complaint
Apr 3, 2024	D · potential	Provide appropriate pressure ulcer care and prevent new ulcers from developing.	Complaint
Feb 14, 2024	D · potential	Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.	Complaint
Feb 14, 2024	D · potential	Provide appropriate pressure ulcer care and prevent new ulcers from developing.	Complaint
Nov 20, 2023	D · potential	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	Complaint
Jan 12, 2022	D · potential	Allow residents to self-administer drugs if determined clinically appropriate.	Routine
Jan 12, 2022	D · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Routine
Jan 12, 2022	D · potential	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.	Routine
Jan 12, 2022	D · potential	Provide appropriate treatment and care according to orders, resident’s preferences and goals.	Routine
Jan 12, 2022	D · potential	Provide safe and appropriate respiratory care for a resident when needed.	Routine
Jan 12, 2022	D · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Routine
Jan 12, 2022	D · potential	Ensure medication error rates are not 5 percent or greater.	Routine
Jan 12, 2022	D · potential	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	Routine
Jan 12, 2022	D · potential	Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.	Routine
Jan 12, 2022	E · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
Jan 12, 2022	B · minimal	Dispose of garbage and refuse properly.	Routine
Jan 12, 2022	E · potential	Provide and implement an infection prevention and control program.	Routine
Jan 12, 2022	D · potential	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.	Routine

Medicare's severity letters: A–C minimal harm, D–F potential for more than minimal harm, G–L actual harm or immediate danger. Source: CMS health deficiencies file, processed October 1, 2026.

Questions to ask on a visit

Citrus Post-Acute
1929 N. Fairview Street, Santa Ana, CA 92706 · (714) 554-9700

Visit date: ____________ Spoke with: ______________________

How many nurses and aides work each shift, including nights and weekends?
How do you handle the most recent citations on your record?
Do you accept Medi-Cal if private funds run out?
Who will be the main contact for the family?
How do you prevent falls, pressure sores and infections?

Record on file

Certification: Medicare and Medi-Cal certified skilled nursing facility
Medicare number (CCN): 555093
Certified beds: 144
Legal owner: Legal Business Name Not Available

Full profile on Medicare's Care Compare. Source: CMS, processed October 1, 2026.

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Citrus Post-Acute

Inspection citations

Questions to ask on a visit

Record on file

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