Inspection citations
9’22
6’24
5’25
1’26
21 shown
| Date | Severity | What inspectors found | Visit |
|---|---|---|---|
| May 13, 2026 | D · potential | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | Complaint |
| Jun 19, 2025 | D · potential | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | Routine |
| Jun 19, 2025 | D · potential | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | Routine |
| Jun 19, 2025 | D · potential | Provide and implement an infection prevention and control program. | Routine |
| May 23, 2025 | D · potential | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | Complaint |
| Apr 17, 2025 | G · harm | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Complaint |
| May 16, 2024 | E · potential | Ensure each resident receives an accurate assessment. | Routine |
| May 16, 2024 | D · potential | PASARR screening for Mental disorders or Intellectual Disabilities | Routine |
| Apr 8, 2024 | D · potential | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | Complaint |
| Feb 27, 2024 | E · potential | Respond appropriately to all alleged violations. | Complaint |
| Feb 10, 2024 | D · potential | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Complaint |
| Jan 26, 2024 | D · potential | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | Complaint |
| Nov 4, 2022 | D · potential | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | Routine |
| Nov 4, 2022 | E · potential | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | Routine |
| Nov 4, 2022 | D · potential | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | Routine |
| Nov 4, 2022 | D · potential | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | Routine |
| Nov 4, 2022 | D · potential | Provide safe and appropriate respiratory care for a resident when needed. | Routine |
| Nov 4, 2022 | D · potential | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | Routine |
| Nov 4, 2022 | F · potential | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | Routine |
| Nov 4, 2022 | D · potential | Dispose of garbage and refuse properly. | Routine |
| Nov 4, 2022 | D · potential | Ensure staff are vaccinated for COVID-19 | Routine |
Medicare's severity letters: A–C minimal harm, D–F potential for more than minimal harm, G–L actual harm or immediate danger. Source: CMS health deficiencies file, processed October 1, 2026.
Questions to ask on a visit
Heritage Park Nursing Center
275 Garnet Way, Upland, CA 91786 · (909) 949-4887
Visit date: ____________ Spoke with: ______________________
Record on file
- Certification
- Medicare and Medi-Cal certified skilled nursing facility
- Medicare number (CCN)
- 555514
- Certified beds
- 70
- Legal owner
- Ghc of Upland SNF, LLC
- Part of
- Generations Healthcare
Full profile on Medicare's Care Compare. Source: CMS, processed October 1, 2026.
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