Later StagesLiving & care after 55

Nursing home · Medicare certified

Maclay Healthcare Center

12831 Maclay Street, Sylmar, CA 91342

(818) 361-4455 Compare Map
Overall2★★☆☆☆
Inspections1★☆☆☆☆
Staffing3★★★☆☆
Quality5★★★★★
Federal fines$349,0237 fines

Inspection citations

168 shown

DateSeverityWhat inspectors foundVisit
Jul 21, 2026 G · harm Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Complaint
Jun 9, 2026 D · potential Provide appropriate pressure ulcer care and prevent new ulcers from developing. Complaint
Jun 9, 2026 D · potential Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Complaint
Jun 9, 2026 D · potential Provide and implement an infection prevention and control program. Complaint
Apr 29, 2026 D · potential Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Complaint
Apr 29, 2026 E · potential Provide appropriate treatment and care according to orders, resident’s preferences and goals. Complaint
Apr 29, 2026 G · harm Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Complaint
Apr 29, 2026 E · potential Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Complaint
Apr 14, 2026 D · potential Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Complaint
Apr 14, 2026 E · potential Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Complaint
Apr 14, 2026 E · potential Provide appropriate pressure ulcer care and prevent new ulcers from developing. Complaint
Apr 14, 2026 D · potential Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Complaint
Apr 14, 2026 D · potential Ensure each resident’s drug regimen must be free from unnecessary drugs. Complaint
Mar 3, 2026 E · potential Respond appropriately to all alleged violations. Complaint
Mar 3, 2026 D · potential Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Complaint
Mar 3, 2026 E · potential Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Complaint
Jan 16, 2026 D · potential Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Routine
Jan 16, 2026 D · potential Reasonably accommodate the needs and preferences of each resident. Routine
Jan 16, 2026 D · potential Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Routine
Jan 16, 2026 D · potential Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Routine
Jan 16, 2026 E · potential Keep residents' personal and medical records private and confidential. Routine
Jan 16, 2026 E · potential Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Routine
Jan 16, 2026 E · potential Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Routine
Jan 16, 2026 E · potential Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. Routine
Jan 16, 2026 D · potential Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Routine
Jan 16, 2026 D · potential Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Routine
Jan 16, 2026 E · potential Ensure services provided by the nursing facility meet professional standards of quality. Routine
Jan 16, 2026 E · potential Provide appropriate treatment and care according to orders, resident’s preferences and goals. Routine
Jan 16, 2026 D · potential Provide appropriate pressure ulcer care and prevent new ulcers from developing. Routine
Jan 16, 2026 E · potential Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Routine
Jan 16, 2026 D · potential Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. Routine
Jan 16, 2026 D · potential Provide safe, appropriate pain management for a resident who requires such services. Routine
Jan 16, 2026 D · potential Provide safe, appropriate dialysis care/services for a resident who requires such services. Routine
Jan 16, 2026 D · potential Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Routine
Jan 16, 2026 E · potential Ensure medication error rates are not 5 percent or greater. Routine
Jan 16, 2026 E · potential Ensure that residents are free from significant medication errors. Routine
Jan 16, 2026 D · potential Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Routine
Jan 16, 2026 E · potential Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. Routine
Jan 16, 2026 E · potential Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Routine
Jan 16, 2026 E · potential Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Routine
Jan 16, 2026 K · harm Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Routine
Jan 16, 2026 E · potential Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. Routine
Jan 16, 2026 E · potential Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. Routine
Jan 16, 2026 E · potential Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Routine
Jan 16, 2026 E · potential Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Routine
Jan 16, 2026 E · potential Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Routine
Jan 16, 2026 E · potential Provide and implement an infection prevention and control program. Routine
Jan 16, 2026 E · potential Implement a program that monitors antibiotic use. Routine
Jan 16, 2026 E · potential Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Routine
Jan 16, 2026 E · potential Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Routine
Sep 15, 2025 D · potential Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Complaint
Aug 28, 2025 D · potential Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Complaint
Aug 28, 2025 D · potential Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Complaint
Jul 9, 2025 D · potential Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Complaint
Jun 3, 2025 D · potential Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Complaint
Jun 3, 2025 D · potential Provide enough food/fluids to maintain a resident's health. Complaint
Jun 3, 2025 D · potential Provide or get specialized rehabilitative services as required for a resident. Complaint
Jun 3, 2025 D · potential Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Complaint
Apr 28, 2025 E · potential Provide and implement an infection prevention and control program. Complaint
Mar 22, 2025 E · potential Keep residents' personal and medical records private and confidential. Complaint
Mar 22, 2025 J · harm Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Complaint
Mar 22, 2025 D · potential Respond appropriately to all alleged violations. Complaint
Mar 22, 2025 D · potential Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. Complaint
Mar 22, 2025 J · harm Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Complaint
Mar 22, 2025 E · potential Ensure that the resident and his/her doctor meet face-to-face at all required visits. Complaint
Mar 22, 2025 E · potential Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Complaint
Jan 28, 2025 D · potential Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Complaint
Jan 28, 2025 D · potential Ensure that residents are free from significant medication errors. Complaint
Jan 16, 2025 D · potential Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Complaint
Dec 24, 2024 D · potential Allow residents to self-administer drugs if determined clinically appropriate. Complaint
Dec 24, 2024 D · potential Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. Complaint
Dec 24, 2024 D · potential Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Complaint
Dec 24, 2024 D · potential Provide appropriate treatment and care according to orders, resident’s preferences and goals. Complaint
Dec 24, 2024 D · potential Ensure that residents are free from significant medication errors. Complaint
Dec 18, 2024 D · potential Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Complaint
Oct 31, 2024 D · potential Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Complaint
Oct 31, 2024 D · potential Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Complaint
Oct 24, 2024 E · potential Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Complaint
Oct 24, 2024 G · harm Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Complaint
Oct 11, 2024 E · potential Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Routine
Oct 11, 2024 D · potential Reasonably accommodate the needs and preferences of each resident. Routine
Oct 11, 2024 D · potential Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. Routine
Oct 11, 2024 E · potential Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. Routine
Oct 11, 2024 D · potential Ensure each resident receives an accurate assessment. Routine
Oct 11, 2024 E · potential Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Routine
Oct 11, 2024 E · potential Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Routine
Oct 11, 2024 E · potential Ensure services provided by the nursing facility meet professional standards of quality. Routine
Oct 11, 2024 D · potential Provide care and assistance to perform activities of daily living for any resident who is unable. Routine
Oct 11, 2024 D · potential Assist a resident in gaining access to vision and hearing services. Routine
Oct 11, 2024 D · potential Provide appropriate pressure ulcer care and prevent new ulcers from developing. Routine
Oct 11, 2024 E · potential Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Routine
Oct 11, 2024 E · potential Provide safe, appropriate dialysis care/services for a resident who requires such services. Routine
Oct 11, 2024 E · potential Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. Routine
Oct 11, 2024 D · potential Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Routine
Oct 11, 2024 D · potential Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Routine
Oct 11, 2024 E · potential Ensure that residents are free from significant medication errors. Routine
Oct 11, 2024 E · potential Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Routine
Oct 11, 2024 E · potential Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. Routine
Oct 11, 2024 E · potential Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Routine
Oct 11, 2024 E · potential Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. Routine
Oct 11, 2024 J · harm Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. Routine
Oct 11, 2024 E · potential Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Routine
Oct 11, 2024 E · potential Have a policy regarding use and storage of foods brought to residents by family and other visitors. Routine
Oct 11, 2024 E · potential Dispose of garbage and refuse properly. Routine
Oct 11, 2024 D · potential Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Routine
Oct 11, 2024 E · potential Provide and implement an infection prevention and control program. Routine
Oct 11, 2024 E · potential Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. Routine
Oct 11, 2024 D · potential Keep all essential equipment working safely. Routine
Oct 11, 2024 E · potential Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Routine
Sep 10, 2024 D · potential Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Complaint
Sep 10, 2024 D · potential Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy. Complaint
Aug 21, 2024 D · potential Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Complaint
Aug 5, 2024 D · potential Ensure residents have reasonable access to and privacy in their use of communication methods. Complaint
Aug 5, 2024 D · potential Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Complaint
Aug 5, 2024 D · potential Respond appropriately to all alleged violations. Complaint
Aug 5, 2024 D · potential Provide and implement an infection prevention and control program. Complaint
Jul 18, 2024 D · potential Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Complaint
Jun 7, 2024 D · potential Reasonably accommodate the needs and preferences of each resident. Complaint
Jun 7, 2024 D · potential Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Complaint
Jun 7, 2024 J · harm Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Complaint
Jun 7, 2024 D · potential Respond appropriately to all alleged violations. Complaint
Jun 7, 2024 D · potential Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Complaint
Jun 7, 2024 D · potential Provide appropriate treatment and care according to orders, resident’s preferences and goals. Complaint
Jun 7, 2024 E · potential Ensure that the resident and his/her doctor meet face-to-face at all required visits. Complaint
Jun 7, 2024 E · potential Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Complaint
Jun 7, 2024 C · minimal Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. Complaint
Jun 7, 2024 E · potential Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Complaint
Apr 10, 2024 D · potential Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Complaint
Apr 10, 2024 D · potential Provide appropriate treatment and care according to orders, resident’s preferences and goals. Complaint
Feb 23, 2024 D · potential Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Complaint
Jan 25, 2024 D · potential Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Complaint
Jan 25, 2024 D · potential Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Complaint
Jan 25, 2024 D · potential Provide safe, appropriate pain management for a resident who requires such services. Complaint
Jan 25, 2024 D · potential Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Complaint
Jan 25, 2024 D · potential Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. Complaint
Jan 25, 2024 E · potential Provide and implement an infection prevention and control program. Complaint
Dec 4, 2023 G · harm Provide appropriate treatment and care according to orders, resident’s preferences and goals. Complaint
Nov 14, 2023 G · harm Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Complaint
Oct 25, 2023 D · potential Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Complaint
Oct 6, 2023 E · potential Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Routine
Oct 6, 2023 D · potential Allow residents to self-administer drugs if determined clinically appropriate. Routine
Oct 6, 2023 E · potential Reasonably accommodate the needs and preferences of each resident. Routine
Oct 6, 2023 E · potential Ensure residents have reasonable access to and privacy in their use of communication methods. Routine
Oct 6, 2023 D · potential Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Routine
Oct 6, 2023 E · potential Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. Routine
Oct 6, 2023 D · potential Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Complaint
Oct 6, 2023 D · potential Ensure each resident receives an accurate assessment. Routine
Oct 6, 2023 D · potential PASARR screening for Mental disorders or Intellectual Disabilities Routine
Oct 6, 2023 D · potential Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted Routine
Oct 6, 2023 E · potential Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Routine
Oct 6, 2023 D · potential Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Routine
Oct 6, 2023 E · potential Ensure services provided by the nursing facility meet professional standards of quality. Routine
Oct 6, 2023 D · potential Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. Routine
Oct 6, 2023 D · potential Provide care and assistance to perform activities of daily living for any resident who is unable. Routine
Oct 6, 2023 D · potential Provide appropriate pressure ulcer care and prevent new ulcers from developing. Routine
Oct 6, 2023 D · potential Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. Routine
Oct 6, 2023 D · potential Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Routine
Oct 6, 2023 E · potential Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Routine
Oct 6, 2023 D · potential Provide enough food/fluids to maintain a resident's health. Routine
Oct 6, 2023 D · potential Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. Routine
Oct 6, 2023 D · potential Ensure each resident’s drug regimen must be free from unnecessary drugs. Routine
Oct 6, 2023 D · potential Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. Routine
Oct 6, 2023 D · potential Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Routine
Oct 6, 2023 D · potential Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. Routine
Oct 6, 2023 E · potential Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. Routine
Oct 6, 2023 E · potential Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. Routine
Oct 6, 2023 E · potential Provide and implement an infection prevention and control program. Routine
Oct 6, 2023 E · potential Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. Routine

Medicare's severity letters: A–C minimal harm, D–F potential for more than minimal harm, G–L actual harm or immediate danger. Source: CMS health deficiencies file, processed October 1, 2026.

Questions to ask on a visit

Record on file

Certification
Medicare and Medi-Cal certified skilled nursing facility
Medicare number (CCN)
555583
Certified beds
141
Legal owner
Maclay Healthcare LLC
Part of
Serrano Group

Full profile on Medicare's Care Compare. Source: CMS, processed October 1, 2026.

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