Mountain View Conv Hosp, Sylmar, CA: Nursing home

Overall2★★☆☆☆

Inspections1★☆☆☆☆

Staffing4★★★★☆

Quality5★★★★★

Federal finesNoneon record

Inspection citations

20’23

33’24

12’25

32’26

Year

97 shown

Date	Severity	What inspectors found	Visit
Jul 22, 2026	D · potential	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted	Complaint
Jul 22, 2026	D · potential	Have policies on smoking.	Complaint
Mar 26, 2026	D · potential	Ensure that residents are fully informed and understand their health status, care and treatments.	Routine
Mar 26, 2026	E · potential	Reasonably accommodate the needs and preferences of each resident.	Routine
Mar 26, 2026	E · potential	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.	Routine
Mar 26, 2026	D · potential	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.	Routine
Mar 26, 2026	D · potential	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.	Complaint
Mar 26, 2026	D · potential	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.	Routine
Mar 26, 2026	E · potential	PASARR screening for Mental disorders or Intellectual Disabilities	Routine
Mar 26, 2026	E · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Routine
Mar 26, 2026	E · potential	Ensure services provided by the nursing facility meet professional standards of quality.	Routine
Mar 26, 2026	D · potential	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	Routine
Mar 26, 2026	E · potential	Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.	Routine
Mar 26, 2026	D · potential	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.	Routine
Mar 26, 2026	D · potential	Provide safe and appropriate respiratory care for a resident when needed.	Routine
Mar 26, 2026	D · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Routine
Mar 26, 2026	E · potential	Ensure that residents are free from significant medication errors.	Routine
Mar 26, 2026	D · potential	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.	Routine
Mar 26, 2026	E · potential	Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.	Routine
Mar 26, 2026	E · potential	Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.	Routine
Mar 26, 2026	E · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
Mar 26, 2026	F · potential	Dispose of garbage and refuse properly.	Routine
Mar 26, 2026	E · potential	Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.	Routine
Mar 26, 2026	E · potential	Provide and implement an infection prevention and control program.	Routine
Mar 26, 2026	D · potential	Implement a program that monitors antibiotic use.	Routine
Mar 26, 2026	D · potential	Develop and implement policies and procedures for flu and pneumonia vaccinations.	Routine
Mar 26, 2026	E · potential	Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.	Routine
Feb 18, 2026	D · potential	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.	Complaint
Jan 6, 2026	D · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Complaint
Jan 6, 2026	D · potential	Provide appropriate pressure ulcer care and prevent new ulcers from developing.	Complaint
Jan 6, 2026	E · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Complaint
Jan 6, 2026	D · potential	Implement a program that monitors antibiotic use.	Complaint
Oct 14, 2025	D · potential	Keep residents' personal and medical records private and confidential.	Complaint
Oct 14, 2025	D · potential	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.	Complaint
Oct 14, 2025	D · potential	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	Complaint
Aug 12, 2025	D · potential	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.	Complaint
Aug 5, 2025	D · potential	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	Complaint
Jun 9, 2025	D · potential	Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.	Complaint
Jun 2, 2025	E · potential	Let each resident or the resident's legal representative access or purchase copies of all the resident's records.	Complaint
Jun 2, 2025	D · potential	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	Complaint
May 12, 2025	D · potential	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.	Complaint
May 12, 2025	D · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Complaint
Mar 11, 2025	D · potential	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.	Complaint
Jan 24, 2025	D · potential	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted	Complaint
Dec 6, 2024	D · potential	Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.	Routine
Dec 6, 2024	D · potential	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.	Routine
Dec 6, 2024	E · potential	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.	Routine
Dec 6, 2024	B · minimal	Ensure each resident receives an accurate assessment.	Routine
Dec 6, 2024	D · potential	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted	Routine
Dec 6, 2024	E · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Routine
Dec 6, 2024	D · potential	Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.	Routine
Dec 6, 2024	E · potential	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.	Routine
Dec 6, 2024	E · potential	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	Routine
Dec 6, 2024	E · potential	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.	Routine
Dec 6, 2024	D · potential	Provide safe and appropriate respiratory care for a resident when needed.	Routine
Dec 6, 2024	D · potential	Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.	Routine
Dec 6, 2024	E · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Routine
Dec 6, 2024	E · potential	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.	Routine
Dec 6, 2024	E · potential	Ensure medication error rates are not 5 percent or greater.	Routine
Dec 6, 2024	D · potential	Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.	Routine
Dec 6, 2024	E · potential	Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.	Routine
Dec 6, 2024	E · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
Dec 6, 2024	D · potential	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	Routine
Dec 6, 2024	D · potential	Provide and implement an infection prevention and control program.	Routine
Dec 6, 2024	D · potential	Implement a program that monitors antibiotic use.	Routine
Nov 27, 2024	D · potential	Provide appropriate pressure ulcer care and prevent new ulcers from developing.	Complaint
Nov 27, 2024	D · potential	Ensure each resident’s drug regimen must be free from unnecessary drugs.	Complaint
Nov 27, 2024	D · potential	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	Complaint
Oct 29, 2024	D · potential	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.	Complaint
Oct 29, 2024	D · potential	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.	Complaint
Oct 29, 2024	D · potential	Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.	Complaint
Aug 19, 2024	D · potential	Provide appropriate pressure ulcer care and prevent new ulcers from developing.	Complaint
Aug 15, 2024	D · potential	Provide and implement an infection prevention and control program.	Complaint
May 21, 2024	D · potential	Provide appropriate pressure ulcer care and prevent new ulcers from developing.	Complaint
Mar 14, 2024	D · potential	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.	Complaint
Mar 14, 2024	D · potential	Provide for the safe, appropriate administration of IV fluids for a resident when needed.	Complaint
Feb 2, 2024	D · potential	Provide enough food/fluids to maintain a resident's health.	Complaint
Dec 8, 2023	D · potential	Let each resident or the resident's legal representative access or purchase copies of all the resident's records.	Complaint
Nov 30, 2023	D · potential	Allow residents to self-administer drugs if determined clinically appropriate.	Routine
Nov 30, 2023	E · potential	Reasonably accommodate the needs and preferences of each resident.	Routine
Nov 30, 2023	D · potential	Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.	Routine
Nov 30, 2023	B · minimal	Ensure each resident receives an accurate assessment.	Routine
Nov 30, 2023	D · potential	Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted	Routine
Nov 30, 2023	E · potential	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.	Routine
Nov 30, 2023	E · potential	Ensure services provided by the nursing facility meet professional standards of quality.	Routine
Nov 30, 2023	D · potential	Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.	Routine
Nov 30, 2023	D · potential	Provide appropriate pressure ulcer care and prevent new ulcers from developing.	Routine
Nov 30, 2023	D · potential	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.	Routine
Nov 30, 2023	E · potential	Provide for the safe, appropriate administration of IV fluids for a resident when needed.	Routine
Nov 30, 2023	D · potential	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.	Routine
Nov 30, 2023	D · potential	Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.	Routine
Nov 30, 2023	E · potential	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.	Routine
Nov 30, 2023	D · potential	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.	Routine
Nov 30, 2023	E · potential	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.	Routine
Nov 30, 2023	D · potential	Provide and implement an infection prevention and control program.	Routine
Nov 30, 2023	D · potential	Make sure that a working call system is available in each resident's bathroom and bathing area.	Routine
Oct 20, 2023	F · potential	Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.	Complaint

Medicare's severity letters: A–C minimal harm, D–F potential for more than minimal harm, G–L actual harm or immediate danger. Source: CMS health deficiencies file, processed October 1, 2026.

Questions to ask on a visit

Mountain View Conv Hosp
13333 Fenton Avenue, Sylmar, CA 91342 · (818) 367-1033

Visit date: ____________ Spoke with: ______________________

How many nurses and aides work each shift, including nights and weekends?
How do you handle the most recent citations on your record?
Do you accept Medi-Cal if private funds run out?
Who will be the main contact for the family?
How do you prevent falls, pressure sores and infections?

Record on file

Certification: Medicare and Medi-Cal certified skilled nursing facility
Medicare number (CCN): 056333
Certified beds: 114
Legal owner: 13333 Fenton Ave LLC
Part of: Cambridge Healthcare Services

Full profile on Medicare's Care Compare. Source: CMS, processed October 1, 2026.

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Mountain View Conv Hosp

Inspection citations

Questions to ask on a visit

Record on file

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